Senior Sales & Customer Success Lead — West Jordan

Energy Innovation Corp; West Jordan (UT); Presencial; USD 92.000 - 135.000; Jornada completa

Descripción de la vacante

Mastercard in West Jordan, UT is seeking a Senior Customer Service Representative to own and drive revenue through strategic customer engagement. This full-time role offers a competitive salary and the opportunity to lead outreach initiatives and mentorship for junior reps.

You will manage on-site responsibilities, design conversion strategies, and report on ROI while collaborating with cross-functional teams to close deals and expand market presence in West Jordan and Utah.

Formación

• Minimum senior-level experience in a full-time role.
• Willingness to relocate to West Jordan, UT.
• Customer-focused with interpersonal skills.
• Confident communicator across email, calls, and in-person meetings.
• Ability to manage multiple priorities with composure.

Responsabilidades

• Carry the UT number and the relationships that make it real.
• Chase the sales marketing whitespace no rep in UT has worked.
• Mentor junior reps on outreach cadence and objection handling.
• Design landing pages and conversion funnels that turn traffic into customers.
• Use CSAT Reporting and Attention Management tools to automate and scale outbound efforts.
• Report on attribution and channel ROI to inform the $92,000 - $135,000 budget cycle.
• Run point on trade shows and pop-ups throughout UT.
• Build the West Jordan reference network that closes deals for you.

Conocimientos

Mentoring ability

Senior-level experience

On-site in West Jordan

Customer-focused

Strong communication

Descripción del empleo

Mastercard in West Jordan, UT is seeking a Senior Customer Service Representative to own and drive revenue through strategic customer engagement. This full-time role offers a competitive salary and the opportunity to lead outreach initiatives and mentorship for junior reps.

You will manage on-site responsibilities, design conversion strategies, and report on ROI while collaborating with cross-functional teams to close deals and expand market presence in West Jordan and Utah.