In-Office Customer Care Specialist (Weekend Shifts)

JobSquad; Warsaw (IN); On-site; USD 23,000 - 32,000; Full time

Job summary

JobSquad is seeking a Customer Care Specialist to join its Warsaw, IN team. The role focuses on helping customers by phone, chat, and email, ensuring clear communication and timely responses.

The schedule requires Tue–Thu 9:30am–6pm and Sat–Sun 10:30am–7pm, with in-office work Tue–Thu and some weekday flexibility; weekend shifts are mandatory.

Compensation is $20.00 per hour, reflecting a hands-on customer support position in a busy call-center style environment.

Qualifications

• Experience delivering customer service via phone, chat and email.
• Experience in a call center environment is preferred.
• Willingness to work weekend shifts including Saturdays and Sundays.

Responsibilities

• Handle calls from customers using phones, chats and emails.
• Provide timely and accurate information to inquiries.
• Maintain records of customer interactions.

Skills

Customer service

Call center experience

Job description

JobSquad is seeking a Customer Care Specialist to join its Warsaw, IN team. The role focuses on helping customers by phone, chat, and email, ensuring clear communication and timely responses.

The schedule requires Tue–Thu 9:30am–6pm and Sat–Sun 10:30am–7pm, with in-office work Tue–Thu and some weekday flexibility; weekend shifts are mandatory.

Compensation is $20.00 per hour, reflecting a hands-on customer support position in a busy call-center style environment.