In-Office Customer Care Specialist - $21-$24/hr + Commission

Legendary-Home-Services; New Hope (MN); In loco; USD 29.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision benefits

401(k) with company match

Paid training and coaching

Opportunities for advancement

Performance-driven environment

Descrizione del lavoro

Legendary Home Services seeks a Customer Service Representative in New Hope, MN, to handle inbound calls, qualify needs, and guide customers toward booked appointments. You will work a daytime schedule with competitive base pay and commission opportunities in a fast-paced, service-driven environment.

As the first impression of the company, you will maintain professionalism, build trust with homeowners, and schedule HVAC, plumbing, electrical, drain, and sewer services while collaborating with

Competenze

• Previous customer service or call center experience preferred.
• Clear, confident communication on the phone is essential.
• Ability to ask the right questions and guide customers to appointments.

Mansioni

• Answer inbound calls with empathy and professionalism.
• Understand customer needs and schedule HVAC, plumbing, electrical services.
• Document customer information and coordinate with dispatch to ensure a smooth experience.
• Meet individual and team goals for booked appointments and quality.

Descrizione del lavoro

Legendary Home Services seeks a Customer Service Representative in New Hope, MN, to handle inbound calls, qualify needs, and guide customers toward booked appointments. You will work a daytime schedule with competitive base pay and commission opportunities in a fast-paced, service-driven environment.

As the first impression of the company, you will maintain professionalism, build trust with homeowners, and schedule HVAC, plumbing, electrical, drain, and sewer services while collaborating with