In-Office Central Intake Specialist: Patient Referrals

Optum; Renton (WA); Remote; USD 25,000 - 38,000; Full time

Benefits offered by this job

Benefits package

Incentive programs

Equity stock purchase

401k contribution

Job summary

Renton Assured Home Health, part of the Optum family, seeks a Central Intake Coordinator to provide administrative support by triaging incoming calls and entering referrals into the operating system. The role involves communicating referral information to Central Intake Staff and branches, and gathering necessary demographic and clinical data from clients and providers.

The position is fully in-office with no remote work, working Monday–Friday 8:00am–4:30pm at our Renton area offices (Puyallup,

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Answers phones and triages calls to Central Intake Teams.
• Communicates patient/referral information to Central Intake Staff and branches.
• Obtains demographic and clinical information to compile referrals.
• Coordinates communication of referral information with Central Intake Nurses.
• Transfers high-tech/nurse-specific referrals to Central Intake Nurses.

Skills

Office procedures

Insurance/medical experience

Job description

Renton Assured Home Health, part of the Optum family, seeks a Central Intake Coordinator to provide administrative support by triaging incoming calls and entering referrals into the operating system. The role involves communicating referral information to Central Intake Staff and branches, and gathering necessary demographic and clinical data from clients and providers.

The position is fully in-office with no remote work, working Monday–Friday 8:00am–4:30pm at our Renton area offices (Puyallup,