In-Office Central Intake Coordinator

UnitedHealth Group; Renton (WA); Remote; USD 25,000 - 38,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group in Renton, WA is seeking a Central Intake Coordinator for an in-office role (Mon-Fri, 8:00am-4:30pm) at one of four office locations including Renton. You triage calls, collect referral information, and coordinate with nurses and branches to ensure accurate data flow.

The position involves data entry, communication with patients and referral sources, and participation in ongoing trainings. Benefits and comprehensive compensation accompany the hourly wage.

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Answers phones and triages phone calls to Central Intake Teams.
• Communicates patient/referral information to Central Intake staff and branches.
• Obtains demographic and clinical information to compile referrals.
• Coordinates communication with Central Intake Nurses.
• Transfers high tech/nurse specific referral calls to Central Intake Nurses.
• Triages calls and messages from referral sources and relays to appropriate parties.
• Provides general information about agency services to patients and referrals.
• Data entry of referrals into the mainframe.

Skills

Office procedures

Insurance/medical experience

Job description

UnitedHealth Group in Renton, WA is seeking a Central Intake Coordinator for an in-office role (Mon-Fri, 8:00am-4:30pm) at one of four office locations including Renton. You triage calls, collect referral information, and coordinate with nurses and branches to ensure accurate data flow.

The position involves data entry, communication with patients and referral sources, and participation in ongoing trainings. Benefits and comprehensive compensation accompany the hourly wage.