Home Care Intake Specialist - Referrals & Patient Onboarding

Interim HealthCare Inc.

Roseville (MN)

On-site

USD 29,000 - 35,000

Full time

4 days ago

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Benefits offered by this job

Generous PTO

Holiday Pay

401k

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Contribution

Job summary

Interim HealthCare of the Twin Cities is seeking an Intake Coordinator to handle centralized intake and customer service for home care services. You will gather patient, clinical and financial information to optimize sales and responsiveness.

Hours: Full-time, Monday–Friday, 8:00am–5:00pm. Competitive hourly wage with comprehensive benefits and opportunities to support patients at home.

Qualifications

Associate’s Degree in Business, Marketing, Healthcare or related discipline, or an equivalent combination of experience and education.
Three (3) years relevant experience in medical services or clinical environment with knowledge of medical terminology; intake experience preferred.

Responsibilities

Acts as a contact telephone liaison interfacing with referral sources, outside agencies, health professionals and field staff.
Achieve and maintain timely and accurate prior insurance authorizations for new and current patients.
Collects and enters customer information into the management information system.
Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decision.
Receives and logs referrals; prepares reports and responses; provides telephonic contact and system data entry for customers seeking care/services.
Communicates with potential patients and/or referral sources to answer questions and gather referral information.