In-Office Billing & Member Credit Specialist

WH Security, LLC; Minnesota; On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off and holidays

Annual bonus opportunities

FSAs including dependent care

Tuition reimbursement and development

Wellness resources

Job summary

Wright-Hennepin Cooperative Electric Association in Rockford, MN is hiring a Billing/Member Credit Specialist to drive accurate cycle billing and collections. This full-time, in-office role supports the financial operations, with focus on payments, reconciliations, and member support.

You will manage aged receivables, update records, and coordinate disconnects/reconnects while ensuring compliance and thorough documentation. Strong attention to detail and communication are essential.

Qualifications

• High school education or equivalent.
• Credit & Collections training or equivalent work experience.
• Billing knowledge.

Responsibilities

• Process payments and drive collections on aged receivables.
• Stay ahead of past due accounts with notices.
• Deliver exceptional customer support.
• Maintain accurate payment records.
• Ensure compliance in handling delinquent accounts.
• Communicate effectively and document thoroughly.
• Coordinate service actions (disconnects/reconnects).
• Oversee aging for WH and WH Holding entities.
• Handle sensitive cases like bankruptcies.

Skills

High-volume tasks

Detail oriented

Decision making

Independent work

Communication skills

Computer literacy

Team collaboration

Strong work ethic

Education

High School education

Credit & collections training

Billing knowledge

Job description

Wright-Hennepin Cooperative Electric Association in Rockford, MN is hiring a Billing/Member Credit Specialist to drive accurate cycle billing and collections. This full-time, in-office role supports the financial operations, with focus on payments, reconciliations, and member support.

You will manage aged receivables, update records, and coordinate disconnects/reconnects while ensuring compliance and thorough documentation. Strong attention to detail and communication are essential.