In-Office Billing & Member Credit Specialist

Wright-Hennepin Cooperative Electric Association; Rockford (MN); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off & holidays

Annual bonus eligibility

FSA (dependent care)

Tuition reimbursement

Wellness resources

Job summary

Wright-Hennepin Cooperative Electric Association is seeking a Billing/Member Credit Specialist to drive accurate cycle billing and payment processing at our Rockford headquarters. This in-office role focuses on credit and collections, billing operations, and member service to ensure accurate financial records and strong customer experience.

The position requires precise, deadline-driven work, opportunities for training, and growth within the finance team.

Qualifications

• High School education or equivalent.
• Credit & Collections training or equivalent work experience.
• Billing knowledge required.

Responsibilities

• Collect on aged receivables and drive timely collections using available tools.
• Handle daily billing tasks including payments, refunds, and statements.
• Support the Finance team with reporting and special projects.
• Maintain accurate payment records and account details.
• Communicate with members and document all interactions.

Skills

Detail orientation

Accurate communication

Analytical decision making

Self-motivated

Team player

Computer literacy

Leadership skills

Clear call handling

Education

High School education or equivalent

Credit & Collections training or equivalent

Billing knowledge

Job description

Wright-Hennepin Cooperative Electric Association is seeking a Billing/Member Credit Specialist to drive accurate cycle billing and payment processing at our Rockford headquarters. This in-office role focuses on credit and collections, billing operations, and member service to ensure accurate financial records and strong customer experience.

The position requires precise, deadline-driven work, opportunities for training, and growth within the finance team.