Customer Service & Billing Specialist

WEC Energy Group, Inc.; Rochester (MN); On-site; USD 34,000 - 51,000; Full time

Job summary

Minnesota Energy Resources Corp, a subsidiary of WEC Energy Group, seeks a Customer Service Associate in Rochester, Minnesota. The role provides efficient customer service, handles requests for new services, and maintains records.

You will use CIS and OpenGrid software, process work orders, and assist field personnel while maintaining accurate billing information. The company offers competitive pay and benefits and a supportive team environment.

Qualifications

• 3+ years of customer service, billing and spreadsheet creation experience.
• High School Diploma, HSED, or GED.

Responsibilities

• Handle customer requests including new services and account inquiries.
• Process work orders and billings; support field personnel.
• Utilize CIS and OpenGrid for customer data and billing tasks.
• Maintain records and perform clerical duties as assigned.

Skills

Customer service

Billing

Spreadsheet creation

Education

High School Diploma/HSED/GED

Tools

Microsoft Office

Excel

Word

Adobe

Job description

Minnesota Energy Resources Corp, a subsidiary of WEC Energy Group, seeks a Customer Service Associate in Rochester, Minnesota. The role provides efficient customer service, handles requests for new services, and maintains records.

You will use CIS and OpenGrid software, process work orders, and assist field personnel while maintaining accurate billing information. The company offers competitive pay and benefits and a supportive team environment.