In-Office Banking Center Advisor — Customer & Sales

WesBanco; Findlay (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

WesBanco in Findlay, OH is hiring a Customer Service Advisor (CSA) for a 100% in-office role at the Findlay East banking center. The CSA will open deposit accounts, process transactions, and promote WesBanco products to Retail and small business customers.

The role emphasizes outbound onboarding calls and proactive referrals to internal partners. The CSA will build relationships with customers, meet service and sales goals, and participate in community opportunities as appropriate.

Qualifications

• Excellent customer service and responsive to Banking Center needs.
• Identify referral opportunities and promote bank products/services.
• Proactively outreach via outbound calls for onboarding and prospecting Retail customers.

Responsibilities

• Open new deposit accounts and process financial transactions.
• Operate cash drawer and balance cash as per procedures.
• Promote bank products and refer to business partners.
• Maintain security controls and comply with audit requirements.
• Build and maintain relationships with customers and internal partners.

Skills

Excellent Customer Service

Outbound calling

Relationship building

Sales referrals

Education

High School Diploma or GED

Job description

WesBanco in Findlay, OH is hiring a Customer Service Advisor (CSA) for a 100% in-office role at the Findlay East banking center. The CSA will open deposit accounts, process transactions, and promote WesBanco products to Retail and small business customers.

The role emphasizes outbound onboarding calls and proactive referrals to internal partners. The CSA will build relationships with customers, meet service and sales goals, and participate in community opportunities as appropriate.