In-Office Banking Advisor II - Customer Growth & Service

WesBanco, Inc.; Hurricane (WV); Hybrid; USD 32,000 - 42,000; Full time

Job summary

WesBanco, Inc. Teays Valley Banking Center is seeking a Customer Service Advisor 2 to provide outstanding customer service, handle deposits and transactions, and promote WesBanco products. This role is 100% in-office at the Teays Valley location, with a focus on building relationships and referrals.

The position requires a GED and at least 6 months of banking experience, plus 3 years of cash handling, sales, and customer service. Strong teamwork and adherence to security procedures are essential.

Qualifications

• GED required and minimum 6 months of banking experience.
• CSAs provide excellent customer service while handling account transactions.
• Identify sales opportunities and refer products/services to customers.

Responsibilities

• Operate as CSR, open new deposit accounts, and balance cash drawer.
• Promote bank products and services and referrals to partners.
• Support daily banking center operations and maintain security controls.
• Initiate outbound calls for onboarding and prospecting new Retail customers.

Skills

High School Diploma/GED

Banking experience

Cash handling

Sales

Customer service

Education

GED

Job description

WesBanco, Inc. Teays Valley Banking Center is seeking a Customer Service Advisor 2 to provide outstanding customer service, handle deposits and transactions, and promote WesBanco products. This role is 100% in-office at the Teays Valley location, with a focus on building relationships and referrals.

The position requires a GED and at least 6 months of banking experience, plus 3 years of cash handling, sales, and customer service. Strong teamwork and adherence to security procedures are essential.