Banking Customer Advisor & Relationship Builder

WesBanco; New Martinsville (WV); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

WesBanco in New Martinsville is seeking a Customer Service Advisor to join our in-office Banking Center. You will handle deposits, open accounts, and connect customers with WesBanco products and services.

The role emphasizes outbound onboarding calls, relationship building, and referrals while delivering excellent customer service and ensuring adherence to bank policies and security procedures. High standards of accuracy and teamwork are required.

Competenze

• Customer service focus with strong interpersonal skills.
• Experience with cash handling and sales in a financial services context.
• Ability to promote bank products and services and refer customers to appropriate partners.

Mansioni

• Open and service deposit accounts and perform routine banking transactions.
• Identify referral opportunities and promote WesBanco products and services.
• Build relationships with customers and participate in outbound onboarding and prospecting activities.

Conoscenze

Customer service

Cash handling

Sales experience

Banking product knowledge

Formazione

High School Diploma or GED

Descrizione del lavoro

WesBanco in New Martinsville is seeking a Customer Service Advisor to join our in-office Banking Center. You will handle deposits, open accounts, and connect customers with WesBanco products and services.

The role emphasizes outbound onboarding calls, relationship building, and referrals while delivering excellent customer service and ensuring adherence to bank policies and security procedures. High standards of accuracy and teamwork are required.