In-Office Banking Advisor & Customer Growth

WesBanco; Reynoldsburg (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco in Reynoldsburg, OH is seeking a Customer Service Advisor to provide excellent customer service, open deposit accounts, and promote bank products within a 100% in-office Banking Center location at Reynoldsburg, OH. You will handle customer transactions, identify needs, and refer to internal partners as applicable.

The role emphasizes relationship building, outbound onboarding calls, and consistent promotion of Retail banking products to grow customer relationships in a regulated banking

Qualifications

• High school diploma required.
• Ability to generate new financial relationships through outbound calling and building a loyal customer base.
• Excellent communication and written skills; able to explain products clearly.

Responsibilities

• Provide excellent customer service and process financial transactions.
• Open new deposit accounts and balance cash drawer in accordance with procedures.
• Identify referral opportunities and promote bank products and services.
• Engage customers to assess financial needs and refer to business partners as appropriate.
• Conduct outbound onboarding calls to grow Retail banking relationships.

Skills

Excellent communication

Customer service

Relationship building

Sales referrals

Outbound calling

Education

High school diploma

Tools

Microsoft Outlook 365

Job description

WesBanco in Reynoldsburg, OH is seeking a Customer Service Advisor to provide excellent customer service, open deposit accounts, and promote bank products within a 100% in-office Banking Center location at Reynoldsburg, OH. You will handle customer transactions, identify needs, and refer to internal partners as applicable.

The role emphasizes relationship building, outbound onboarding calls, and consistent promotion of Retail banking products to grow customer relationships in a regulated banking