In-Office Administrative Assistant: Warranty & Vendor Support

Champion Home Builders, Inc.; Lillington (NC); Sur place; USD 26 000 - 28 000; Plein temps

Résumé du poste

Champion Home Builders, Inc. in Lillington, NC is seeking an Administrative Assistant to join our in-person team. This role reports to the General Manager and supports daily office operations, vendor coordination, and customer service tasks.

The ideal candidate will have strong communication skills, be highly organized, and comfortable handling multi-line calls, records, and basic accounting tasks. Full-time, hourly compensation is $19-$20 per hour.

Qualifications

• High school diploma, GED, or foreign equivalent required.
• Two years' administrative and/or home building industry experience preferred.
• Proven customer service experience with strong phone skills.
• Must be organized, detail oriented, and a strong communicator.
• Intermediate mastery of Microsoft Office Suite product. (Outlook, Word, Excel)
• Must have the ability to speak, read, and write English. (Spanish bi-lingual is a plus)
• Dedicated team player able to multitask and see projects through to completion.
• Strong time management skills; exemplary record of attendance and punctuality.
• Access to reliable transportation

Responsabilités

• Answer multi-line phone system. Takes messages, transfers calls, or fields/answers questions.
• Receive warranty requests by fax, mail, or email to record information in database in a timely manner.
• Locate and qualify vendors to provide home warranty services within our business model.
• Communicate with vendors/ homeowners to ensure customer satisfaction and warranty service is performed in an organized way and timely fashion.
• File and maintain communications, as well as records, that can be shared effectively with other team members as needed.
• Keep a log of all calls and warranty service requests to stay organized and efficiently to provide timely action.
• Work with each factory and within their systems to complete warranty service requests.
• Prepare check requests for vendor partners, contractors, and customers.
• Receive payment and record receipts for services.
• Prepare and mail "Welcome" packets.
• Assist in ordering office supplies.
• General office work, faxing, scanning paperwork, etc.
• All other duties as assigned

Connaissances

Strong communication

Attention to detail

Time management

Self-motivated

Team player

Organizational skills

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Champion Home Builders, Inc. in Lillington, NC is seeking an Administrative Assistant to join our in-person team. This role reports to the General Manager and supports daily office operations, vendor coordination, and customer service tasks.

The ideal candidate will have strong communication skills, be highly organized, and comfortable handling multi-line calls, records, and basic accounting tasks. Full-time, hourly compensation is $19-$20 per hour.