In-Office Administrative Assistant | Growth in Homebuilding

Factory Expo Home Centers; Lillington (NC); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance

401k Retirement Plan (with match)

Paid time off

Employee Assistance Program

Job summary

Skyline - Champion in Lillington, NC is seeking an Administrative Assistant to support daily sales center operations. You will process customer transactions, coordinate with the General Manager, and keep accurate documentation in Cirrus, ensuring smooth office workflows.

The ideal candidate is highly organized, customer-focused, with at least 2 years of admin experience, proficient in Microsoft Office, and able to manage multiple tasks in a fast-paced retail environment.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years’ administrative or office support experience is preferred.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office (Word, Excel) and general office software.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize workload effectively.
• Must have reliable transportation for occasional errands such as bank or post office visits.

Responsibilities

• Enter new customers and sales activity into the Cirrus system.
• Maintain and update the Deal Status Log including deal entries, status updates, serial numbers, walk sheets, and closing timelines.
• Prepare and maintain customer deal jackets and supporting documentation.
• Complete walk-through documentation for homes and coordinate home sign-off paperwork.
• Send customer follow-up and next-step communications upon home delivery.
• Answer incoming calls, assist customers with questions, and direct inquiries appropriately.
• Provide support to Housing Consultants, Project Coordinators, and the General Manager as needed.

Skills

Customer service

Microsoft Office

Organizational skills

Communication skills

Multi-tasking

Education

High school diploma or GED

Tools

Cirrus system

Office software

Job description

Skyline - Champion in Lillington, NC is seeking an Administrative Assistant to support daily sales center operations. You will process customer transactions, coordinate with the General Manager, and keep accurate documentation in Cirrus, ensuring smooth office workflows.

The ideal candidate is highly organized, customer-focused, with at least 2 years of admin experience, proficient in Microsoft Office, and able to manage multiple tasks in a fast-paced retail environment.