In House Sales Professional

Hilton Grand Vacations; Orlando (FL); Sur place; USD 45 000 - 75 000; Plein temps

Avantages offerts par ce poste

Excellent earnings with uncapped comms

Health care options

Paid Time Off

Retirement Savings Plan

Go Hilton Team Member Travel Program

Résumé du poste

Hilton Grand Vacations in Orlando, FL seeks an In-House Sales Professional to present vacation ownership opportunities to guests and members staying at or visiting HGV properties. This full-time, on-site role emphasizes relationship-building, follow-up, and achieving sales targets.

You will train on product details, work with Owners, and use HGV technology to close sales, while maintaining a positive, collaborative work environment aligned with company values.

Qualifications

• 2+ years of Vacation Ownership sales experience, including 1+ year as an In-House Sales Executive.
• High school diploma or equivalent.
• Proven ability to meet or exceed sales targets in a performance-based environment.
• Experience in timeshare, vacation ownership, real estate, or resort sales is beneficial.

Responsabilités

• Welcome clients and present luxury vacation ownership products to potential buyers.
• Maintain effective communication with clients and provide follow up to ensure customer happiness.
• Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
• Attend all sales training and sales meetings for key information on product and related updates.
• Apply selling concepts promoted at Hilton Grand Vacations.
• Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
• Perform follow-up interactions to complete a sale with Guests and Owners online using applicable HGV technology and inventory Guidelines.
• Generate referral leads with each new customer.
• Promote a positive work environment and adhere to Hilton Grand Vacations core values and policies.
• Work well in a team environment.

Connaissances

Communication skills

Customer service

Time management

Teamwork

Active listening

Formation

High school diploma or equivalent

Outils

CRM software

Description du poste

Hilton Grand Vacations is a global leader in vacation ownership, offering high-quality shared-ownership resorts in sought-after travel destinations. The company also manages innovative club membership programs that provide members with exclusive exchange options, leisure travel benefits, and reservation services. More than 10,000 team members worldwide contribute to delivering exceptional service, comfortable accommodations, and memorable vacation experiences. Hilton Grand Vacations fosters a workplace culture focused on growth, opportunity, work-life balance, and respect across its club properties, sales centers, and corporate offices. Team members are supported with resources and development opportunities to build rewarding careers in hospitality and sales.

Role Description

The In House Sales Professional is a full-time, on-site role based in Orlando, FL, responsible for presenting vacation ownership opportunities to guests and members who are already staying at or visiting Hilton Grand Vacations properties.

Day-to-day responsibilities include:

• Welcome clients and present luxury vacation ownership products to potential buyers.
• Maintain effective communication with clients and provide follow up to ensure customer happiness.
• Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
• Attend all sales training and sales meeting for key information on product and related updates.
• Apply selling concepts promoted at Hilton Grand Vacations.
• Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
• Perform follow-up interactions to complete a sale with Guests and Owners online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
• Generate referral leads with each new customer.
• Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
• Work well in a team environment.

Qualifications

• 2+ years of experience in Vacation Ownership sales including 1+ year as an In-House Sales Executive working with Owners.
• High school diploma or equivalent required.
• Goal-driven mindset with proven ability to meet or exceed sales targets and work effectively in a performance-based environment.
• Previous experience in timeshare, vacation ownership, real estate, or resort sales is highly beneficial, along with familiarity with regulatory and compliance requirements.
• Demonstrated sales skills in consultative selling, closing techniques, and customer relationship building in a hospitality or vacation ownership environment.
• Strong communication abilities, including clear verbal presentation skills, active listening, and professional interpersonal interaction with diverse guests.
• Solid customer service orientation with a focus on creating positive guest experiences, handling questions and concerns, and maintaining a respectful, inclusive approach.
• Basic business and administrative skills, including time management, organization, accurate recordkeeping, and use of CRM or sales tracking systems.
• Ability to work on-site full time in Orlando, FL, with flexibility for weekends, evenings, and holidays based on business needs.

Why do Team Members Like Working for us!

• Excellent earnings package and uncapped commissions.
• Outstanding health care options (medical, dental, and vision that encourage preventative care).
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
• Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.