In-House Sales Manager

Exploria-Resorts; Florida; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance with HSA/FSA

Dental Insurance

Vision Insurance

Life/AD&D Insurance

Short- & Long-Term Disability

401(k)

Paid Time Off

Paid Holidays

Employee Referral Program

Employee and Family Discounts

Growth opportunities

Job summary

Exploria Resorts seeks an In-House Sales Manager to lead a team of Sales Consultants at Summer Bay Orlando by Exploria Resorts. This full-time leadership role combines coaching, performance management, and hands-on involvement in the sales process to achieve targets and deliver guest satisfaction.

The ideal candidate has 5+ years in timeshare sales, 1–3+ years in sales leadership, and holds an active Florida Real Estate License.

Qualifications

• 5+ years of Timeshare Sales experience including In-House Sales.
• 1–3+ years of Sales Management or Team Leadership experience.
• Active Florida Real Estate License (required).

Responsibilities

• Lead and motivate a team of In-House Sales Consultants to meet and exceed sales goals.
• Provide daily sales floor leadership, coaching during presentations and closings.
• Monitor tour flow and guest transitions; track performance metrics and take corrective actions.
• Support monthly sales revenue and volume targets; assist with recruiting and interviewing as needed.
• Ensure adherence to sales procedures, compliance, and brand standards; prepare reports for senior leadership.
• Deliver a positive guest experience and foster a high-performance culture.

Skills

Team Leadership

Coaching

Sales Management

Performance Analysis

Presentation & Closing

Customer Engagement

Education

Florida Real Estate License

Job description

The In-House Sales Manager is responsible for leading and developing a team of Sales Consultants to achieve sales goals, deliver exceptional guest experiences, and maintain compliance with company standards. Reporting to senior sales leadership, this role provides hands-on coaching, manages daily sales floor activities, and supports the execution of sales strategies designed to maximize revenue and team performance.This position is a working sales leadership role that combines team development, operational oversight, and active involvement in the sales process to drive consistent results.What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!In-House Sales ManagerFull TimeLocation: Summer Bay Orlando by Exploria ResortsResponsibilities and Duties:Sales Leadership & PerformanceLead and motivate a team of In-House Sales Consultants to meet and exceed individual and team sales goalsProvide daily sales floor leadership, including TO support and coaching during presentations and closingsMonitor tour flow and ensure efficient guest transitions throughout the sales processTrack individual performance metrics and implement corrective actions when neededSupport the achievement of monthly sales revenue and volume targetsCoaching, Training & DevelopmentTrain and onboard new Sales Consultants on company sales processes and expectationsProvide ongoing coaching to improve presentation skills, objection handling, and closing techniquesConduct performance discussions and development planning with team membersRecognize top performers and promote a culture of accountability and continuous improvementAssist with recruiting and interviewing sales candidates as neededOperations & ComplianceEnsure adherence to company sales procedures, compliance requirements, and brand standardsComplete required sales reports and communicate performance updates to senior leadershipMaintain accurate documentation and support audit readinessAssist with the execution of sales contests, incentives, and team initiativesIdentify opportunities to improve team efficiency and sales effectivenessGuest Experience & CultureDeliver a positive and professional guest experience throughout the sales processAddress guest concerns promptly and professionallyFoster a results-driven team environment built on integrity, professionalism, and company valuesLead by example in attendance, preparation, and customer serviceQualifications and Skills5+ years of Timeshare Sales experience, including In-House Sales1–3+ years of Sales Management or Team Leadership experienceDemonstrated success in meeting or exceeding sales targetsStrong coaching, mentoring, and leadership abilitiesSolid understanding of sales presentations, closing techniques, and customer engagement strategiesAbility to analyze performance metrics and drive team improvementActive Florida Real Estate License (required)Excellent communication, organizational, and problem-solving skillsProfessional demeanor with strong time-management abilitiesAvailability to work weekends and holidays as neededAbility to stand and/or walk for extended periods