Sales Trainer

Exploria Resorts; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental Insurance

Vision Insurance

Life/AD&D insurance

Short- & Long-Term Disability

401(k)

PTO

Paid Holidays

Employee Referral Program

Employee and Family Discounts

Growth opportunities

Job summary

Exploria Resorts in Clermont, FL is seeking a Sales Trainer (Bilingual: Spanish) for a full-time role at Summer Bay Orlando by Exploria Resorts. You will design and deliver comprehensive training for timeshare sales representatives, focusing on presentation techniques, product knowledge, and closing strategies, while ensuring policy conformance.

You will lead onboarding, ongoing development, and coaching, analyze performance data, and support recruiting and LMS updates to drive revenue growth.

Qualifications

• Minimum 3–5 years of timeshare or vacation ownership sales experience.
• Previous sales training, coaching, or leadership experience strongly preferred.
• Proven track record of strong sales performance and closing ability.
• Bachelor’s degree preferred; strong communication and presentation skills.

Responsibilities

• Design, implement, and deliver engaging training programs for timeshare sales.
• Onboarding and ongoing development for new and existing reps and managers.
• Coach and mentor to improve individual and team performance.
• Analyze site-level sales performance and training effectiveness.
• Coordinate with recruitment to align hiring with training needs.
• Maintain LMS content and support sales floor activities.

Skills

Communication

Public speaking

Coaching

Sales leadership

Negotiation

Objection handling

Data analysis

MS Excel

PowerPoint

LMS experience

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

MS Excel

MS Word

MS PowerPoint

LMS

Job description

Job Details

Job Location: Clermont, FL 34714

What does Exploria Resorts have to offer?

Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short - Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

Sales Trainer (Bilingual: Spanish)

Full Time

Open Availability Required Some travel may be required.

Location: Summer Bay Orlando by Exploria Resorts

Job Summary

The Sales Trainer reports directly to the Director of Recruitment and Training and is responsible for designing, implementing, and delivering comprehensive training programs for new and existing timeshare sales representatives. This role focuses on strengthening sales presentation techniques, product knowledge, customer engagement, and closing strategies while ensuring full compliance with company policies and applicable regulations. The Sales Trainer plays a critical role in driving revenue performance by coaching sales teams, evaluating presentation effectiveness, and implementing continuous training initiatives that improve sales conversion and overall team performance. This position requires a high-energy leader with exceptional communication, presentation, and motivational skills who can inspire both new and experienced sales professionals to achieve peak performance.

Responsibilities and Duties

Sales Training & Development

• Design, implement, and deliver engaging sales training programs focused on timeshare presentation techniques, objection handling, and closing strategies.
• Conduct onboarding and structured training programs for all new sales representatives.
• Facilitate ongoing development sessions for existing sales representatives, sales managers, and support staff.
• Ensure all team members remain current with updates to sales processes, technology platforms, and company initiatives.
• Develop and maintain training materials, manuals, presentations, and multimedia learning tools.

Coaching & Performance Improvement

• Observe sales presentations and provide real-time coaching and feedback.
• Conduct one-on-one mentoring sessions with sales representatives to improve individual performance.
• Implement structured follow-up training plans for new hires at 30-, 60-, 90-, and 180-day milestones and at the one-year mark.
• Conduct sales rides, evaluations, and coaching sessions to ensure adherence to company sales processes and standards.
• Successfully transition new hires from training into productive sales roles on the sales floor.

Sales Performance Analysis

• Analyze site-level sales performance and develop action plans to improve productivity, conversion rates, and efficiency.
• Track training effectiveness through performance metrics, sales data, and participant feedback.
• Utilize internal systems and databases to maintain training records and produce performance reports.

Leadership & Communication

• Partner with the VP of Sales, Senior Sales Managers, and site leadership teams to identify training needs and performance improvement opportunities.
• Conduct regular sales meetings, boot camps, roundtables, and motivational sessions to drive engagement and results.
• Communicate training progress and recommendations to executive leadership.

Recruiting Support

• Partner with the Recruitment team to support the hiring process for sales representatives.
• Assist with interviewing, evaluating, and selecting candidates for upcoming training classes.
• Align recruiting efforts with scheduled training programs and staffing needs across sales locations.

Operational Support

• Manage and update training content within the company's Learning Management System (LMS) and other sales platforms.
• Provide occasional sales floor support, including podium presentations or assisting with closing transactions when necessary.
• Perform additional duties as assigned by management.

Qualifications

Education

High School Diploma, GED, or equivalent required. Bachelor's degree in Business, Hospitality, Marketing, or a related field preferred.

Experience

• Minimum 3-5 years of timeshare or vacation ownership sales experience required
• Previous sales training, coaching, or leadership experience strongly preferred
• Proven track record of strong sales performance and closing ability

Skills & Competencies

• Exceptional communication and public speaking skills
• Strong coaching, mentoring, and motivational leadership abilities
• Advanced knowledge of sales concepts, negotiation strategies, and objection handling
• Strong organizational, time management, and planning skills
• Ability to analyze sales performance data and implement improvement strategies
• Proficiency in Microsoft Excel, Word, PowerPoint, and other computer applications
• Experience with Learning Management Systems (LMS) preferred

Essential Functions

• Demonstrate strong leadership and decision-making abilities.
• Motivate and lead sales teams in alignment with the organization’s vision, mission, and values.
• Maintain a high level of professionalism and energy in a fast-paced sales environment.
• Demonstrate sales ability by periodically conducting tours and presentations with trainees observing.

Work Environment & Schedule

• Must be able to work flexible schedules, including weekends and holidays, as required by resort operations.
• Travel between sales locations may be required.
• Position involves extended periods of standing, presenting, and interacting with large groups.

Performance Expectations

• Improvement in tour-to-sale conversion rates
• Increased sales team productivity and efficiency
• Successful onboarding and ramp-up of new sales representatives
• Consistency in sales process execution across all locations
• Overall improvement in sales training program effectiveness