In-House Marketing Leader — People & Programs

Travel + Leisure Co.; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. is seeking an In-House Marketing Manager Assistant to oversee daily operations and productivity of the In-House Marketing Team.

You will assist in interviewing, hiring, supervision, training, development, and performance management of associates. Responsibilities include direct supervision, maintaining marketing penetration standards, running daily reports, coordinating with sales on tour flow, maintaining tour manifests, and ordering departmental supplies.

Qualifications

• Requires strong verbal and written communication skills.
• Ability to coach, counsel and motivate direct reports.
• Provides exceptional customer service and handles upset owners professionally.
• Must multi-task and negotiate effectively.
• Proficient with marketing databases and reporting tools.
• Able to recruit, train and develop employees and lead by example.

Responsibilities

• Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary.
• Maintain site marketing penetration standards; run daily reports (Daily Arrival, Daily In-House, Owner Arrival); prepare status reports and deadlines for corporate.
• Coordinate with In-House and Front Line sales management on tour seats and marketing programs.
• Maintain invitations and tour manifests; resolve tour status issues; order/maintain departmental supplies.
• Other duties as assigned (5% time).

Skills

Verbal communication

Written communication

Customer service

Coaching & mentoring

Leadership

Multi-tasking

Negotiation

Marketing databases

Recruitment & development

Attention to detail

Education

High School Diploma / GED

Tools

Mainframe

Focus

CRS

Job description

Travel + Leisure Co. is seeking an In-House Marketing Manager Assistant to oversee daily operations and productivity of the In-House Marketing Team.

You will assist in interviewing, hiring, supervision, training, development, and performance management of associates. Responsibilities include direct supervision, maintaining marketing penetration standards, running daily reports, coordinating with sales on tour flow, maintaining tour manifests, and ordering departmental supplies.