In-House Marketing Lead — Team Builder & Insights

Travel + Leisure Co.; Williamsburg (VA); On-site; USD 44,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Wish day paid time to volunteer

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Paid time off and holidays

Job summary

Travel + Leisure Co. is seeking an In-House Marketing Team Associate to support the daily operations and productivity of the In-House Marketing Team. You will assist in interviewing, hiring, supervision, training, development, and behavior/performance management of associates.

This role focuses on coordinating marketing activities, generating reports, and ensuring timely delivery of marketing programs while maintaining high standards of professionalism and customer service.

Qualifications

• Two years marketing experience required.
• Experience in vacation ownership industry preferred.
• Ability to interview, hire and train associates.
• Strong communication and reporting skills.

Responsibilities

• Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution). (45% time)
• Maintain total site marketing penetration standards set by management. Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management.
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
• Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.)
• Other duties as assigned (5% time)

Skills

Excellent verbal and written com

Coaching and counseling

Customer service

Multi-tasking

Negotiation

Marketing databases

Recruitment and training

Lead by example

Detail oriented

Problem solving

Education

High School Diploma/GED

Tools

Mainframe

Focus

CRS

Job description

Travel + Leisure Co. is seeking an In-House Marketing Team Associate to support the daily operations and productivity of the In-House Marketing Team. You will assist in interviewing, hiring, supervision, training, development, and behavior/performance management of associates.

This role focuses on coordinating marketing activities, generating reports, and ensuring timely delivery of marketing programs while maintaining high standards of professionalism and customer service.