In-House Marketing Lead — Team Coach & Ops

Travel + Leisure Co.; Kailua (HI); Vor Ort; USD 86.000 - 105.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Volunteer time off

Zusammenfassung

Travel + Leisure Co. is seeking an In-House Marketing Supervisor to oversee daily operations and productivity of the In-House Marketing Team.

You will assist in interviewing, hiring, supervising, training, and developing associates while driving performance and customer service excellence. Responsibilities include conducting performance reviews, coordinating tour flow with sales, and maintaining reporting standards to meet corporate deadlines.

Qualifikationen

• Education: High School Diploma, GED, or equivalent.
• Excellent verbal and written communication skills; must maintain a high level of professionalism.
• Ability to coach, counsel and motivate direct reports.

Aufgaben

• Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary.
• Maintain total site marketing penetration standards; run daily reports (Daily Arrival Report, Daily In-House Report, Owner Arrival report); prepare status reports for corporate deadlines.
• Coordinate with In-House and Front Line sales management regarding tour seats and marketing programs.
• Maintain copies of invitations and daily tour manifests; resolve tour status issues; order and maintain departmental supplies.
• Other duties as assigned.

Kenntnisse

Verbal communication

Written communication

Coaching

Customer service

Multi-tasking

Negotiation

Marketing databases

Lead by example

Problem solving

Ausbildung

High School Diploma or GED

Tools

Mainframe

Focus

CRS

Jobbeschreibung

Travel + Leisure Co. is seeking an In-House Marketing Supervisor to oversee daily operations and productivity of the In-House Marketing Team.

You will assist in interviewing, hiring, supervising, training, and developing associates while driving performance and customer service excellence. Responsibilities include conducting performance reviews, coordinating tour flow with sales, and maintaining reporting standards to meet corporate deadlines.