In-House Marketing Lead — Grow Teams & Campaigns

Travel + Leisure Co.; Hampton (VA); On-site; USD 44,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Paid time off and holidays

Job summary

Travel + Leisure Co. is seeking an In-House Marketing Supervisor to oversee daily operations of the team, interview and hire associates, and drive performance management in a fast-paced environment.

You will partner with sales, manage reports, maintain marketing programs, and handle duties to ensure smooth campaign execution while upholding high standards of customer service and professionalism.

Qualifications

• Two (2) years marketing experience required, primarily in vacation ownership industry.
• Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
• Excellent verbal and written communication skills; must maintain a high level of professionalism at all times.
• Ability to effectively coach, counsel and motivate direct reports.
• Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners).
• Ability to efficiently multi-task.
• Demonstrated problem solving ability.

Responsibilities

• Supervise In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary.
• Run daily reports on marketing penetration and Show factors; prepare status reports for corporate deadlines.
• Coordinate with sales on tour seats and marketing programs.
• Maintain invitations and daily tour manifests; resolve tour statuses; order and maintain supplies.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Coaching abilities

Customer service

Multitasking

Negotiation

Leadership by example

Detail oriented

Problem solving

Policy adherence

Education

High School Diploma/GED

Experience in lieu of education

Tools

Mainframe

Focus

CRS

Job description

Travel + Leisure Co. is seeking an In-House Marketing Supervisor to oversee daily operations of the team, interview and hire associates, and drive performance management in a fast-paced environment.

You will partner with sales, manage reports, maintain marketing programs, and handle duties to ensure smooth campaign execution while upholding high standards of customer service and professionalism.