In-Home Tech Install Specialist | Smart Home & Theater

Best Buy; Albuquerque (NM); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Benefits package

Job summary

Best Buy in Albuquerque, NM seeks an In-Home Installation Technician to deliver, install and troubleshoot home technology products in customers’ homes. You’ll assess needs, provide lifestyle-based recommendations, and coordinate with Geek Squad teammates to ensure smooth installations.

The role requires 6 months of consumer electronics delivery and customer service experience, a valid driver's license, and ability to lift heavy items.

Qualifications

• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.
• Must be at least 21 years old.
• Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards.
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation.
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
• Take the lead on two-person jobs and perform other work alone
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines

Skills

Delivery experience

Customer service

Driver's license

Safety compliance

Job description

Best Buy in Albuquerque, NM seeks an In-Home Installation Technician to deliver, install and troubleshoot home technology products in customers’ homes. You’ll assess needs, provide lifestyle-based recommendations, and coordinate with Geek Squad teammates to ensure smooth installations.

The role requires 6 months of consumer electronics delivery and customer service experience, a valid driver's license, and ability to lift heavy items.