In-Home Sales & Tech Support (Full-Time)

Asurion; Honolulu (HI); On-site; USD 26,026 - 37,067; Full time

Benefits offered by this job

Mileage reimbursement

Phone stipend

Paid training

Uncapped commissions

Job summary

Asurion is seeking an In-Home Sales & Tech Support representative in Honolulu, Hawaii. This full-time position requires daily travel to customers' residences, focusing on delivering exceptional service and meeting sales targets.

The ideal candidate will have strong communication skills, a valid driver’s license, and a passion for learning. Benefits include a competitive hourly rate, commissions, mileage reimbursement, and extensive training.

Qualifications

• Valid driver’s license and satisfactory driving record with at least one year of experience.
• Comfortable working in a sales environment.
• Proof of valid car insurance and personal vehicle.

Responsibilities

• Meet customers in-home, providing exceptional service and exceeding sales targets.
• Identify and resolve tech issues with clear solutions.
• Offer tailored product solutions based on customer needs.

Skills

Persuasive communication skills

Goal-oriented

Adaptability

Customer service

Job description

About the Role

In-Home Sales & Tech Support. This is a local, in‑home field role requiring daily travel to customer residences – not Remote. Pay Rate: $22.90 hourly + mileage reimbursement + phone stipend + sales commission. Full‑time schedule: 5 days/week – Hours: 12:05pm to 9:00pm.

Responsibilities

• Serve: Meet customers in‑home, in‑office, or wherever they are, providing exceptional customer service and exceeding sales targets.
• Solve: Identify and resolve customers’ tech issues, offering clear, understandable solutions regardless of their technical knowledge.
• Sell: Leverage Asurion’s range of products to offer tailored solutions, actively listening to customer needs and positioning products uniquely.
• Attend paid training and ongoing coaching to become fully independent in the field.
• Apply the Serve, Solve, Sell model consistently during every customer interaction.

Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

Qualifications

• Comfortable working in a sales environment with set targets.
• Valid driver’s license with a satisfactory driving record and at least one year of driving experience.
• Proof of valid car insurance (excluding Manhattan).
• Personal vehicle (excluding motorcycles) and personal cellphone.
• Maximum expected travel distance: 120 miles, one‑way.
• Comfortable working around household pets.
• Efficient, adaptable, goal‑oriented, persuasive communication skills.
• Open‑minded with a passion for learning a wide range of skills.
• Naturally outgoing and thriving in human interaction.
• Willingness to work a varied 5‑day schedule that includes evenings, weekends, and holidays.

Benefits & Perks

• Base hourly rate guaranteed for all hours worked, paid bi‑weekly.
• Earned pay, commissions, and mileage reimbursement available for early access.
• Uncapped commissions paid bi‑weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• $35 phone stipend paid monthly.
• 3–4 weeks paid training.
• Supportive training and coaching environment to ensure success.

EEO Statement

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality, ethnic origin, color, or disability.