In-Home Sales & Tech Support (Full-Time)

Asurion; Richmond (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Mileage reimbursement

$35 phone stipend

3-4 week paid training

Early access to earned pay

Job summary

Asurion is hiring for an In-Home Sales & Tech Support role in Richmond, Virginia. This full-time entry-level position involves serving customers at their homes, addressing technical issues, and selling tailored solutions from the Asurion product line.

The role requires a valid driver’s license, personal vehicle, and strong customer service and negotiation skills. Compensation includes hourly pay, mileage reimbursement, phone stipend, and uncapped commissions. Employees will receive paid training and access to earned pay.

Qualifications

• Valid driver’s license with satisfactory driving record.
• Proof of valid car insurance required.
• Own personal vehicle and personal cell phone.
• Ability to travel up to 120 miles one-way.
• Strong adaptability and goal orientation.

Responsibilities

• Meet customers at their residences and provide exceptional customer service.
• Diagnose and resolve customers’ technical problems.
• Offer tailored solutions from the Asurion product line.

Skills

Strong communication

Negotiation skills

Customer-service skills

Sales skills

Job description

In-Home Sales & Tech Support (Full‑Time)

Hourly pay: $19.00 + mileage reimbursement + phone stipend + sales commission. Full‑time schedule: 5 days per week, 12:05 pm to 9:00 pm.

About the Role

Entry‑level sales and tech support role. Responsible for serving customers in their homes, addressing technical issues, and selling solutions.

Responsibilities

• Serve: Meet customers at their residences and provide exceptional customer service to meet sales targets.
• Solve: Diagnose and resolve customers’ technical problems, ensuring a clear solution and recommending future products.
• Sell: Use the Asurion product line to offer tailored solutions, listen actively to needs, and close sales with strong negotiation skills.

Qualifications

• Valid driver’s license with a satisfactory driving record and at least one year of driving experience.
• Proof of valid car insurance (motorcycles, Manhattan vehicles excluded).
• Own personal vehicle (excluding motorcycles) and personal cell phone.
• Ability to travel up to 120 miles one‑way and work a flexible schedule that may include evenings, weekends, and holidays.
• Strong communication, negotiation, and customer‑service skills; comfortable in a sales environment with set targets.
• Outgoing, adaptable, and goal‑oriented with a passion for learning.

Compensation & Benefits

• Base hourly rate guaranteed for all hours worked.
• Uncapped commissions paid bi‑weekly.
• Mileage reimbursement paid weekly.
• $35 phone stipend paid monthly.
• 3‑4 week paid training offered.
• Early access to earned pay.

Health & Safety

Employees receive training and support to ensure safe interactions while meeting customers at their homes.

Equal Opportunity Employer

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality, ethnic origin, color, or disability.