In-Home Sales & Tech Support (Full-Time)

Asurion; Boston (MA); On-site; USD 29,094 - 41,438; Full time

Benefits offered by this job

Mileage reimbursement

$35 phone stipend

3-4 weeks of paid training

Health and safety measures during home visits

Job summary

Asurion is looking for a Full-Time In-Home Sales & Tech Support associate in Boston, Massachusetts. This role involves daily travel to customer locations to provide excellent customer service and address tech-related issues.

Ideal candidates are comfortable in a sales environment, possess strong communication skills, and have a valid driver’s license. Compensation includes hourly wage, commissions, and various stipends such as for phone usage and mileage.

Qualifications

• Must have a valid driver’s license and satisfactory driving record with at least one year of experience.
• Must possess proof of valid car insurance.
• Must have a personal cellphone to stay connected while on the job.

Responsibilities

• Meet customers in-home, providing exceptional customer service.
• Address customers’ tech issues and provide resolutions.
• Leverage product range to offer tailored solutions.
• Attend daily training and maintain product knowledge.
• Travel up to 120 miles one-way and work a varied schedule.

Skills

Sales environment

Persuasive communication

Adaptability

Goal-oriented

Customer service

Job description

Job Overview

In-Home Sales & Tech Support (Full-Time). This local, in-home field role requires daily travel to customer residences – not Remote. Schedule: 5 days/week, 12:05pm to 9:00pm. Pay Rate: $25.60 hourly plus mileage reimbursement, phone stipend, and sales commission.

Responsibilities

• Serve: Meet customers in-home, in-office, or wherever they are, providing exceptional customer service and aiming to surpass sales targets.
• Solve: Address and resolve customers’ tech issues, offering clear solutions and ensuring they leave with a resolution that works and a product matching future tech needs.
• Sell: Leverage Asurion’s product range to offer tailored solutions, actively listening to identify needs and positioning products uniquely to meet those needs.
• Attend daily training and ongoing coaching to maintain product knowledge, sales skills, and technical competency.
• Travel up to 120 miles one-way in neighborhoods and cities surrounding the inventory warehouse; work a varied schedule that may include evenings, weekends, and holidays.

Qualifications

• Comfortable working in a sales environment with set targets.
• Valid driver’s license and satisfactory driving record with at least one year of driving experience.
• Proof of valid car insurance (excluding Manhattan); personal vehicle required (motorcycles excluded).
• Personal cellphone to stay connected while on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal‑oriented with persuasive communication skills.
• Open-minded with passion for learning across a range of skills.
• Naturally outgoing and thrives in human interaction.

Compensation & Benefits

• Guaranteed base hourly rate paid bi‑weekly.
• Uncapped commissions paid bi‑weekly.
• Mileage reimbursement based on IRS guidelines paid weekly.
• $35 phone stipend paid monthly.
• 3–4weeks paid training; early access to earned pay.
• Health and safety measures ensuring employee safety during home visits.

EEO Statement

Asurion is an equal‑opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.