In-Home Plumbing Sales Pro | Flexible Hours & Growth

GEM Plumbing & Heating Services, LLC; Raynham (MA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Base pay + commission

Car allowance

Medical, dental, and vision insurance

401K with company match

Holiday pay

Long-term disability

Company paid life insurance

Flexible spending account

Company iPhone & iPad

Training and development

Job summary

GEM Plumbing & Heating Services, LLC, located in Raynham, MA, seeks a Comfort Advisor to travel to customer appointments, provide prompt and accurate price quotes, and drive sales with financing options. You will build client relationships, pursue new business, and ensure an exceptional customer experience across in-home consultations.

The role requires strong communication, customer service, and problem-solving skills, plus experience with field sales tools like Service Titan and On Call Air.

Qualifications

• Bachelor's degree or equivalent years of experience in a sales role.
• Excellent customer service and communication skills.
• Organizational and time management skills for multiple tasks and projects.

Responsibilities

• Develop and implement sales strategies to explore new business opportunities and identify key decision-makers.
• Provide customers with prompt and accurate price quotes, highlighting financing options.
• Coordinate with other departments to ensure smooth sales-to-install handoffs and excellent end-to-end service.
• Collaborate with Sales Reps/Comfort Advisors to share targets and best practices.
• Prepare and deliver regular sales reports to management.
• Conduct outbound follow-up calls via phone and email.
• All appointments conducted in-home to tailor solutions.
• Prospect to generate new leads (target ~10%).
• Assume additional duties to support team success.

Skills

Bachelor's degree

Customer service

Communication

Time management

Problem solving

Education

Bachelor's degree

Tools

Service Titan

On Call Air

Job description

GEM Plumbing & Heating Services, LLC, located in Raynham, MA, seeks a Comfort Advisor to travel to customer appointments, provide prompt and accurate price quotes, and drive sales with financing options. You will build client relationships, pursue new business, and ensure an exceptional customer experience across in-home consultations.

The role requires strong communication, customer service, and problem-solving skills, plus experience with field sales tools like Service Titan and On Call Air.