Comfort Advisor

Gem Plumbing & Heating; Lincoln (RI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with Match

Holiday Pay

Long-Term Disability

Life Insurance

Flexible Spending Account

Training & Development

Great Company Culture

Job summary

Gem Plumbing & Heating in Rhode Island is seeking an HVAC Sales Representative to drive revenue growth and exceed sales targets. You will cultivate client relationships, present tailored price quotes, and coordinate with installation teams to ensure a seamless customer experience.

The ideal candidate has at least 1 year in sales, excellent communication, and a knack for evaluating customer needs in the home services sector. This in-home role offers competitive wages and growth opportunities.

Qualifications

• Proven track record of at least 1+ years in sales, consistently meeting or exceeding sales targets.
• Exceptional analytical skills with acute attention to detail.
• Outstanding written and verbal communication skills.
• Previous experience in the home services industry is highly preferred, demonstrating a strong understanding of customer needs in this sector.

Responsibilities

• Develop and implement sales strategies to explore new business opportunities and identify key decision-makers.
• Provide customers with prompt and accurate price quotes, showcasing the latest technologies with financing options.
• Collaborate with other departments to ensure smooth sales-to-install handoffs and a seamless customer journey.
• Engage with Comfort Advisors to communicate targets and share best practices.

Skills

Proven track record

Analytical skills

Written & verbal communication

Home services experience (preferred)

Job description

Gem Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community.

Join our team as an HVAC Sales Representative and play a pivotal role in driving revenue growth while exceeding sales targets. You will be an integral part of a high-performing Sales Representatives team, focusing on cultivating client relationships, identifying new business opportunities, and ensuring unparalleled customer experiences. Here's a detailed overview of the responsibilities:

Responsibilities:

• Develop and implement effective sales strategies to explore new business opportunities, including the identification of key decision-makers within targeted leads.
• Provide customers with prompt and accurate price quotes, showcasing the latest technologies tailored to meet their specific needs, with a focus on leading with financing options.
• Collaborate seamlessly with other departments to facilitate smooth sales-to-install handoffs, ensuring an exceptional end-to-end customer journey.
• Engage with fellow Comfort Advisors to communicate sales targets, share best practices, and foster a collaborative work environment that drives success.
• Prepare and deliver regular sales reports to management, highlighting achievements and areas that require attention for continuous improvement.
• Conduct outbound follow-up calls to existing clients through both telephone and email.
• All appointments conducted in-home to provide personalized and tailored solutions.
• Proactively prospect to generate 10% of leads, showcasing your ability to identify and pursue new business opportunities.
• Additional duties as assigned, contributing to the overall success of the team and organization.

Required Skills and Experience:

• Proven track record of at least 1+ years in sales, consistently meeting or exceeding sales targets.
• Exceptional analytical skills with acute attention to detail.
• Outstanding written and verbal communication skills.
• Previous experience in the home services industry is highly preferred, demonstrating a strong understanding of customer needs in this sector.

Working Conditions:

Environment:

• Moderate to loud noise levels in the work environment.
• Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.
• Work settings both indoors and outdoors, encompassing various climate conditions ranging from very cold to very hot and humid.

Physical Abilities:

• Ability to use a computer for extended periods, involving sitting, keyboard entry, and use of office equipment.
• Effective communication skills using both computer and phone/smart devices.
• Vision capabilities including close vision, distance vision, and adaptability.
• Physical agility involving reaching, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, and climbing.
• Ability to carry supplies, up to 25 lbs.

Benefits:

• Medical, Dental, and Vision Insurance
• 401K Plan with Company Match
• Holiday Pay
• Long Term Disability
• Company Paid Life Insurance
• Flexible Spending Account
• Great Company Culture
• Continuous and extensive training and development

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.