Comfort Advisor

GEM Plumbing & Heating Services, LLC; Oklahoma; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K with company match

Holiday pay

Long term disability

Company paid life insurance

Flexible spending account

Great company culture

Training and development

Job summary

GEM Plumbing & Heating Services, LLC seeks an HVAC Sales Representative to drive revenue through in-home consultations, building client relationships and identifying new opportunities. You will present tailored HVAC solutions with financing options and coordinate with internal teams for a seamless customer journey.

The role requires collaborating with Comfort Advisors, delivering quotes, and reporting on sales performance while maintaining flexibility for evenings and weekends to meet customers

Qualifications

• Minimum 1 year of sales experience with targets.
• Excellent written and verbal communication.
• Experience in home services preferred.
• Analytical mindset with attention to detail.

Responsibilities

• Develop and implement sales strategies to explore new business opportunities.
• Provide customers with price quotes and financing options.
• Coordinate with other departments for seamless handoffs in the sales-to-install process.
• Engage with Comfort Advisors to communicate targets and share best practices.
• Prepare regular sales reports for management.
• Conduct outbound follow-up calls to existing clients via phone and email.
• All appointments conducted in-home to tailor solutions.
• Proactively prospect to generate 10% of leads.

Skills

Sales experience

Communication skills

Analytical skills

Home services experience

Job description

Gem Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community.

Responsibilities

Join our team as an HVAC Sales Representative and play a pivotal role in driving revenue growth while exceeding sales targets. You will be an integral part of a high-performing Sales Representatives team, focusing on cultivating client relationships, identifying new business opportunities, and ensuring unparalleled customer experiences. Here's a detailed overview of the responsibilities:

• Develop and implement effective sales strategies to explore new business opportunities, including the identification of key decision-makers within targeted leads.
• Provide customers with prompt and accurate price quotes, showcasing the latest technologies tailored to meet their specific needs, with a focus on leading with financing options.
• Collaborate seamlessly with other departments to facilitate smooth sales-to-install handoffs, ensuring an exceptional end-to-end customer journey.
• Engage with fellow Comfort Advisors to communicate sales targets, share best practices, and foster a collaborative work environment that drives success.
• Prepare and deliver regular sales reports to management, highlighting achievements and areas that require attention for continuous improvement.
• Conduct outbound follow-up calls to existing clients through both telephone and email.
• All appointments conducted in-home to provide personalized and tailored solutions.
• Proactively prospect to generate 10% of leads, showcasing your ability to identify and pursue new business opportunities.
• Additional duties as assigned, contributing to the overall success of the team and organization.

Required Skills And Experience

• Proven track record of at least 1+ years in sales, consistently meeting or exceeding sales targets.
• Exceptional analytical skills with acute attention to detail.
• Outstanding written and verbal communication skills.
• Previous experience in the home services industry is highly preferred, demonstrating a strong understanding of customer needs in this sector.

Environment

Working Conditions:

• Moderate to loud noise levels in the work environment.
• Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.
• Work settings both indoors and outdoors, encompassing various climate conditions ranging from very cold to very hot and humid.

Physical Abilities

• Ability to use a computer for extended periods, involving sitting, keyboard entry, and use of office equipment.
• Effective communication skills using both computer and phone/smart devices.
• Vision capabilities including close vision, distance vision, and adaptability.
• Physical agility involving reaching, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, and climbing.
• Ability to carry supplies, up to 25 lbs.

• Medical, Dental, and Vision Insurance
• 401K Plan with Company Match
• Holiday Pay
• Long Term Disability
• Company Paid Life Insurance
• Flexible Spending Account
• Great Company Culture
• Continuous and extensive training and development

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.