In-Home Field Sales Coach & Growth Lead

Empire Today, LLC; West Sacramento (CA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health benefits.

Paid time off and holiday pay.

Wellness program.

Professional development & career adv.

Lots of perks.

Job summary

Empire Today, LLC is seeking a Field Sales Manager to lead coaching and development for Flooring Consultants. The role is primarily field-based, observing in-home sales interactions and delivering real-time coaching to improve customer experience and market results.

You will spend substantial time in the field, modeling best-in-class selling techniques and driving performance through structured ride-alongs, data-driven coaching, and effective use of Empire offerings and Home Floor Advantage.

Qualifications

• Two years of sales leadership and coaching experience preferred (Shop-At-Home selling environment preferred).
• Bachelor’s Degree preferred or equivalent work experience.
• Expertise in consultative or in-home selling processes.
• Ability to observe, diagnose and improve sales behaviors.
• Proven ability to coach and influence performance in field-based environment.
• Reliable transportation and valid driver’s license.
• Strong knowledge of Microsoft Office Suite (Word, Excel, Power Point, Access, Outlook).
• Demonstrated ability to self-motivate, lead teams, and succeed in a fast-paced and performance-driven environment.

Responsibilities

• In-Field Coaching & Development: spend 50% of time in the field conducting ride-alongs to coach and develop skills.
• Observe real-time customer interactions to identify opportunities and support prospecting.
• Deliver actionable coaching to strengthen engagement and in-home experience.
• Translate observations into targeted development plans tied to outcomes.
• Reinforce best-practice sales behaviors to improve conversion and earnings.
• Sales Process Ownership & Expertise: be market expert on end-to-end in-home sales and Home Floor Advantage.
• Establish demand for Empire experiences and ensure effective use of offerings.
• Enable consultants to achieve full earning potential through improved execution.
• Model best-in-class sales behaviors through live demonstrations.
• Performance Coaching & Accountability: translate performance data into priorities for consultants.
• Partner with consultants to raise close rates, ticket size and productivity.
• Address results in real-time with actionable follow-up and KPI coaching.
• Track coaching effectiveness by conversion, ticket size and satisfaction.
• Collaborative and Brand-conscious Decisional Authority: exercise decision authority for growth and development.
• Guide field-based customer-facing decisions within policy and pricing parameters.
• Team Development & Capacity Building: lead skill-building sessions on practical sales.
• Reinforce learning through field observation and follow-up coaching.
• Onboarding support for new Flooring Consultants through immersive field training.

Skills

Sales leadership

Coaching

Field-based coaching

Observational analysis

Team leadership

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Empire Today, LLC is seeking a Field Sales Manager to lead coaching and development for Flooring Consultants. The role is primarily field-based, observing in-home sales interactions and delivering real-time coaching to improve customer experience and market results.

You will spend substantial time in the field, modeling best-in-class selling techniques and driving performance through structured ride-alongs, data-driven coaching, and effective use of Empire offerings and Home Floor Advantage.