In-Home Care Scheduler & Patient Liaison

Caremed - Chesterfield; Virginia (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly Pay

Direct Deposit

Full-Time

Dental Insurance

9 Paid Holidays

Employee Appreciation

Career Growth

Job summary

Caremed Inc. is hiring a Patient Care Coordinator – Home Care to organize patient care, caregiver schedules, and daily client scheduling operations.

This fast-paced role involves patient scheduling, caregiver assignments, EVV, and visit verification, with rotating on-call coverage after hours and weekends across Central Virginia service area. You'll communicate with patients, caregivers, RN Supervisors, and office staff, ensuring compliance, documentation accuracy, and timely responsiveness in a

Qualifications

• High School Diploma or GED required.
• 2+ years in healthcare, home care, medical office, scheduling, or patient services preferred.
• Strong communication, organization, multitasking, and problem-solving skills.
• Experience with EVV, Medicaid, patient authorizations, or Plans of Care preferred.
• Microsoft Word, Excel, Teams, and Outlook proficiency.

Responsibilities

• Coordinate patient and caregiver schedules.
• Manage open shifts, call-outs, cancellations, and missed visits.
• Participate in rotating on-call schedule for after-hours and weekend coverage.
• Respond promptly to urgent staffing, scheduling, and patient care coordination needs while on call.
• Perform EVV and visit verification.
• Communicate with patients, caregivers, RN Supervisors, and office staff.
• Resolve scheduling issues and maintain accurate scheduling and patient information.
• Follow home care policies, documentation, privacy, and compliance requirements.

Skills

Communication

Organization

Multitasking

Problem solving

Education

High School Diploma or GED

2+ years healthcare/patient services

Tools

Microsoft Word

Excel

Teams

Outlook

Job description

Caremed Inc. is hiring a Patient Care Coordinator – Home Care to organize patient care, caregiver schedules, and daily client scheduling operations.

This fast-paced role involves patient scheduling, caregiver assignments, EVV, and visit verification, with rotating on-call coverage after hours and weekends across Central Virginia service area. You'll communicate with patients, caregivers, RN Supervisors, and office staff, ensuring compliance, documentation accuracy, and timely responsiveness in a