Patient Care Coordinator - Home Care Scheduling & On-Call

Caremed, Inc.; Virginia; On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Weekly Pay

Direct Deposit

Full-Time

Dental Insurance for eligibleemployees

9 Paid Holidays

Employee Appreciation

Supportive Management & Career Growth

Job summary

Caremed Inc. is seeking a Patient Care Coordinator – Home Care to coordinate patient care, caregiver schedules, home care services, EVV, and daily client scheduling operations in Central Virginia.

This fast-paced role involves patient scheduling, caregiver assignments, inbound/outbound calls, EVV, visit verification, cancellations, call-outs, missed visits, reassignments, and staffing coverage. You will communicate with patients, caregivers, RN Supervisors, and office staff to ensure smooth

Qualifications

• High School Diploma or equivalent.
• 2+ years of healthcare, home care, medical office, scheduling, or patient services experience preferred.
• Strong communication, organization, multitasking, and problem-solving skills.
• Experience with EVV, Medicaid, patient authorizations, or Plans of Care preferred.
• Microsoft Word, Excel, Teams, and Outlook proficiency.
• Ability to work independently in a fast-paced healthcare environment.

Responsibilities

• Coordinate patient and caregiver schedules.
• Manage open shifts, call-outs, cancellations, and missed visits.
• Participate in a rotating on-call schedule for after-hours and weekend coverage.
• Respond promptly to urgent staffing, scheduling, and patient care coordination needs while on call.
• Perform EVV and visit verification.
• Communicate with patients, caregivers, RN Supervisors, and office staff.
• Resolve scheduling issues and patient/caregiver concerns.
• Maintain accurate scheduling and patient information.
• Follow home care policies, documentation, privacy, and compliance requirements.

Skills

Communication skills

Organization

Multitasking

Problem solving

Independent work

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Outlook

Job description

Patient Care Coordinator – Home Care | Caremed Inc.

QUICK SUMMARY

• Job Type: Full-Time
• Pay: Weekly Pay
• Requirements: High School Diploma/GED; 2+ years of healthcare, scheduling, or patient services experience preferred
• Location: N Chesterfield, VA

About the Position

Caremed Inc. is hiring a Patient Care Coordinator – Home Care to coordinate patient care, caregiver schedules, home care services,EVV, and daily client scheduling operations.

This fast-paced role involves patient scheduling, caregiver assignments, inbound/outbound calls, EVV, visit verification, cancellations, call-outs, missed visits, reassignments, and staffing coverage.

Key Responsibilities

• Coordinate patient and caregiver schedules
• Manage open shifts, call-outs, cancellations, and missed visits
• Participate in a rotating on-call schedule for after-hours and weekend coverage
• Respond promptly to urgent staffing, scheduling, and patient care coordination needs while on call
• PerformEVV and visit verification
• Communicate with patients, caregivers, RN Supervisors, and office staff
• Resolve scheduling issues and patient/caregiver concerns
• Maintain accurate scheduling and patient information
• Follow home care policies, documentation, privacy, and compliance requirements

Qualifications

• High School Diploma or equivalent
• 2+ years of healthcare, home care, medical office, scheduling, or patient services experience preferred
• Strong communication, organization, multitasking, and problem-solving skills
• Experience with EVV, Medicaid, patient authorizations, or Plans of Care preferred
• Microsoft Word, Excel, Teams, and Outlook proficiency
• Ability to work independently in a fast-paced healthcare environment

Why Join Caremed?

• Weekly Pay
• Competitive compensation
• Direct Deposit
• Full-Time
• Dental Insurance for eligible employees
• 9 Paid Holidays
• Employee Appreciation
• Supportive Management & Career Growth

ServiceArea – CENTRAL VIRGINIA

Caremed Inc. provides and coordinates in-home care services throughout Central Virginia, including Amelia, Charlotte, Chesterfield, Appomattox, Buckingham, and Henrico Counties, as well as Richmond City, Hopewell, Colonial Heights, and Petersburg.

Patient Care Coordinators help ensure reliable scheduling and coverage across our service area.

APPLY TODAY

Caremed Inc. is hiring now! Our application is fast, simple, and mobile-friendly. Qualified applicants can move quickly to interview scheduling.

Join Caremed Inc. and help make sure every patient receives the right care, at the right time, from the right caregiver.