In-Home Care Scheduler & Coordinator — Make a Real Impact

Addus HomeCare; Socorro (NM); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Company matched 401K

Continued Education

Monthly Agency Bonus Potential

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare, Inc. - Ambercare location in Socorro, NM seeks a Full Time Service Coordinator to schedule, supervise and support in-home care workers and clients within the branch service area.

The role involves conducting in-home visits, monitoring care plans, ensuring compliance with Medicare/Medicaid/HIPAA, and maintaining timely documentation and communication with clients and staff. Strong multitasking and scheduling abilities are essential.

Qualifications

• Minimum 2 years’ experience in senior services or related social service field.
• Excellent oral and written communication skills.
• Proficient in Microsoft Word, Excel, and Outlook.

Responsibilities

• Creates work schedules by entering schedules into the system and manages changes to client schedules.
• Provides alternate coverage to ensure the client’s care plan is followed and services are uninterrupted.
• Contacts care providers and clients to provide service updates.
• Monitors client’s condition and performance of duties by Home Care Aides.
• Maintains all company and Department on Aging rules, regulations, and standards.
• Conducts home visits to welcome new clients and review Welcome Packet.

Skills

Communication skills

Interpersonal skills

Customer service

Microsoft Office

Tools

Microsoft Word

Excel

Outlook

Job description

Addus HomeCare, Inc. - Ambercare location in Socorro, NM seeks a Full Time Service Coordinator to schedule, supervise and support in-home care workers and clients within the branch service area.

The role involves conducting in-home visits, monitoring care plans, ensuring compliance with Medicare/Medicaid/HIPAA, and maintaining timely documentation and communication with clients and staff. Strong multitasking and scheduling abilities are essential.