In-Home Appliance Care Pro & Solutions Advisor

GE Appliances, a Haier company; Nashville (TN); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Annual wage increases

Service van provided

Laptop & smartphone

Uniforms & boots

Medical, dental, vision, life on day 1

401K and tuition reimbursement

Paid vacation & holidays

Career growth & training

Job summary

GE Appliances, a Haier company, seeks an Appliance Service Technician for Nashville, TN. You will diagnose and complete in-home repairs on major appliances, balancing repair vs replacement while educating customers on value-driven solutions.

You will promote service contracts, operate a service van, document repairs, and participate in ongoing training to maintain expertise. Competitive pay and benefits are offered.

Qualifications

• HS Diploma or GED required.
• 1+ years of appliance repair, electrical, mechanical, HVAC, or property maintenance experience.
• Ability to diagnose and repair major appliances.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Outlook and Microsoft Teams.

Responsibilities

• Diagnose and complete in-home repairs on GE Appliances' major appliances.
• Advise on repair vs replacement based on cost-effectiveness and customer needs.
• Promote and sell service contracts and related products.
• Operate an assigned Bodewell service van to customer locations.
• Accurately document repairs, routes, and work activities.
• Participate in training sessions and meetings to maintain industry expertise.

Skills

Customer service

Communication

Problem solving

Team player

Education

HS Diploma or GED

CFC Certification eligible within 6 months

Tools

Microsoft Outlook

Microsoft Teams

Salesforce/CRM

Job description

GE Appliances, a Haier company, seeks an Appliance Service Technician for Nashville, TN. You will diagnose and complete in-home repairs on major appliances, balancing repair vs replacement while educating customers on value-driven solutions.

You will promote service contracts, operate a service van, document repairs, and participate in ongoing training to maintain expertise. Competitive pay and benefits are offered.