In-Field Community Advocate & Care Navigator

Molina Healthcare, Inc.; Marysville (WA); Vor Ort; USD 23.000 - 44.000; Vollzeit

Zusammenfassung

Molina Healthcare, Inc. is seeking a Community Health Worker to support community-based member advocacy and serve as a local resource for vulnerable members. The role focuses on engaging with members to manage health care needs and maximize plan benefits in coordination with the health care services team.

The position involves home, shelter, and provider-office visits, with 50–80% local travel. Strong communication and Microsoft Office skills are essential, as is a valid driver’s license and

Qualifikationen

• At least 1 year of health care experience, preferably with underserved communities.
• Valid, unrestricted driver’s license and reliable transportation.
• Ability to multi-task while speaking with members.
• Excellent customer service, organizational and time-management skills.
• Proficiency with Microsoft Office and related software.

Aufgaben

• Advocate for members and assist with health care needs.
• Collaborate with the health care services team on non-clinical duties in homes, shelters, offices, etc.
• Help members navigate benefits, schedule appointments, arrange transportation, and follow up on missed visits.
• Assist members in accessing social services and community resources.
• Reach out to locate and support disconnected members with special needs.
• Travel locally 50–80% as required by state/contractual needs.

Kenntnisse

Customer service

Time management

Multitasking

Microsoft Office

Verbal communication

Written communication

Ausbildung

CHW certification

Jobbeschreibung

Molina Healthcare, Inc. is seeking a Community Health Worker to support community-based member advocacy and serve as a local resource for vulnerable members. The role focuses on engaging with members to manage health care needs and maximize plan benefits in coordination with the health care services team.

The position involves home, shelter, and provider-office visits, with 50–80% local travel. Strong communication and Microsoft Office skills are essential, as is a valid driver’s license and