Community Health Advocate & Navigator

Molina Healthcare, Inc.; Commercial Point (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare, Inc. is seeking a Field-based Community Health Worker to support community members in navigating health care needs and benefits. You will visit members in homes, shelters, and provider offices, and collaborate with care teams to improve access and outcomes.

The role emphasizes compassionate outreach, resource coordination, and helping members maintain Medicaid eligibility. Expect 50-80% local travel and opportunities to contribute to cost-effective member care.

Qualifications

• At least 1 year of health care experience with underserved populations.
• CHW certification may be required depending on state.
• Valid and unrestricted driver's license and reliable transportation.
• Excellent verbal and written communication; MS Office proficiency.

Responsibilities

• Advocate for members and assist in managing health care needs.
• Support health care services team with non-clinical duties in the field.
• Help members navigate benefits and schedule appointments.
• Assist with transportation arrangements and prescription refills.
• Help access social services such as housing, food, employment.
• Reach out to locate disconnected members with special needs.
• Conduct outreach to contact hard-to-reach members.
• Research data to locate Molina members not reached.
• Travel 50-80% locally as required.

Skills

Customer service

Communication skills

Multitasking

Driver's license

Microsoft Office

Job description

Molina Healthcare, Inc. is seeking a Field-based Community Health Worker to support community members in navigating health care needs and benefits. You will visit members in homes, shelters, and provider offices, and collaborate with care teams to improve access and outcomes.

The role emphasizes compassionate outreach, resource coordination, and helping members maintain Medicaid eligibility. Expect 50-80% local travel and opportunities to contribute to cost-effective member care.