Branch Teller & Financial Wellness Advocate

KeyCorp; Ransomville (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank is hiring a Teller to deliver exceptional client service in a branch setting. You will welcome clients, handle account transactions, and resolve servicing needs while maintaining accuracy and compliance.

You’ll listen for opportunities to discuss financial wellness and guide clients to appropriate bank services. Candidates should have a High School Diploma or equivalent, experience in client service, and strong cash-handling skills.

Qualifications

• High School Diploma, GED, or equivalent business experience.
• Experience in a client service role.
• Experienced in cash handling.
• General understanding of PC with Windows based applications.

Responsibilities

• Provide excellent in-person client service and assist with account transactions and servicing needs.
• Identify client needs and transition to a Banker for financial wellness discussions.
• Balance cash drawer and follow cash handling procedures.
• Follow banking regulations and security procedures.

Skills

Customer service

Cash handling

Sales skills

Financial wellness guidance

Education

High School Diploma

Tools

Windows PC

Calculator

Job description

KeyBank is hiring a Teller to deliver exceptional client service in a branch setting. You will welcome clients, handle account transactions, and resolve servicing needs while maintaining accuracy and compliance.

You’ll listen for opportunities to discuss financial wellness and guide clients to appropriate bank services. Candidates should have a High School Diploma or equivalent, experience in client service, and strong cash-handling skills.