Financial Wellness Teller — Client Advisory

KeyBank; Buffalo (NY); On-site; USD 24,796 - 31,684; Full time

Job summary

KeyBank in Buffalo, NY is seeking a Teller to provide in-person client service, process transactions, and support clients with their banking needs. You will help identify financial wellness opportunities and guide customers to appropriate banking products and services.

The role emphasizes accurate cash handling, adherence to policies, and collaboration with teammates to deliver an excellent client experience in a branch setting.

Qualifications

• High School Diploma, GED, or equivalent business experience is required.
• Experience in a client service role is required.
• Experience in cash handling is required.
• General understanding of PC with Windows-based applications and calculator is required.

Responsibilities

• Provide excellent in-person client service and assist with account transactions.
• Identify and resolve client servicing issues and transition to a Banker when appropriate.
• Balance cash drawer and follow banking procedures and security rules.

Skills

Customer service

Cash handling

Windows PC

Sales skills

Financial wellness guidance

Team collaboration

Attention to detail

Education

High School Diploma or GED

Tools

Windows based applications

Calculator

Job description

KeyBank in Buffalo, NY is seeking a Teller to provide in-person client service, process transactions, and support clients with their banking needs. You will help identify financial wellness opportunities and guide customers to appropriate banking products and services.

The role emphasizes accurate cash handling, adherence to policies, and collaboration with teammates to deliver an excellent client experience in a branch setting.