Teller: Elevate Customer Experience & Financial Wellness

PNC Financial Services Group; Silver Spring (MD); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid time off

Parental leave

Job summary

PNC Financial Services Group in Silver Spring, MD is seeking a Full Time Teller to deliver a superior customer experience, educate customers on financial options, and help grow branch performance. This in-office role emphasizes customer focus, accurate transactions, and adherence to bank procedures.

No degree is required for this position; training will be provided. Base salary ranges from $36,000 to $60,000 with incentive potential and comprehensive benefits.

Qualifications

• No degree required; experience not mandatory.
• Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Customer Service

Banking Knowledge

Communication

Education

No Degree

Job description

PNC Financial Services Group in Silver Spring, MD is seeking a Full Time Teller to deliver a superior customer experience, educate customers on financial options, and help grow branch performance. This in-office role emphasizes customer focus, accurate transactions, and adherence to bank procedures.

No degree is required for this position; training will be provided. Base salary ranges from $36,000 to $60,000 with incentive potential and comprehensive benefits.