In-Branch Teller: Customer-Centric Banking Career

Fairygodboss; Collinsville (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Life insurance

401(k) with match

Paid time off

Job summary

PNC is seeking a Teller in Collinsville, IL to deliver personalized customer service, educate customers on banking options, and refer opportunities to branch staff. This in-office role emphasizes accurate operations and proactive engagement with customers to enhance financial wellbeing.

Candidates should be customer-focused and able to work within PNC's risk framework; Spanish bilingual skills are preferred but not required.

Qualifications

• Role does not require a university degree.
• In lieu of a degree, a comparable combination of education and experience may be considered.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty.
• Identifies opportunities through conversations and referrals to branch staff.
• Engages customers in lobby activities and educates on options using technology and resources.
• Applies product and procedural knowledge to solve customer problems.
• Maintains efficient and accurate branch operations and transactions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller in Collinsville, IL to deliver personalized customer service, educate customers on banking options, and refer opportunities to branch staff. This in-office role emphasizes accurate operations and proactive engagement with customers to enhance financial wellbeing.

Candidates should be customer-focused and able to work within PNC's risk framework; Spanish bilingual skills are preferred but not required.