Customer-Centric Teller — Grow Your Banking Skills

PNC; Chicago (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health coverage (medical/prescription)

Dental & vision

Life insurance

Disability protection

401(k) with match

Pension and stock purchase plans

Education assistance

Wellness program

Parental leave

Job summary

PNC is seeking a Teller in Bloomington, IL to deliver an exceptional customer experience and support financial wellbeing. The role involves handling various customer interactions, educating customers, and identifying banking opportunities for referrals to branch staff.

You will engage customers in the lobby, promote PNC products, and help customers manage transactions using technology and available resources. This is an in-office, full-time position with rewards aligned to performance.

Qualifications

• Roles at this level typically do not require a university degree or significant prior experience.
• In lieu of a degree, a comparable combination of education, certification(s), and experience may be considered.
• Certifications: No Required Certification(s).
• Licenses: No Required License(s).

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives.
• Identifies banking opportunities and makes referrals to branch staff.
• Engages customers in the lobby to connect with PNC products.
• Promotes using technology and resources to manage financial transactions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection & Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Teller in Bloomington, IL to deliver an exceptional customer experience and support financial wellbeing. The role involves handling various customer interactions, educating customers, and identifying banking opportunities for referrals to branch staff.

You will engage customers in the lobby, promote PNC products, and help customers manage transactions using technology and available resources. This is an in-office, full-time position with rewards aligned to performance.