In-Branch Relationship Banker: Elevate Client Experience

Bank of America Corporation; Kentucky; On-site; USD 17,000 - 25,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused lobby associate to educate and assist clients with self-service banking and cash transactions. You will engage clients to understand financial priorities and connect them to solutions that help achieve their goals.

Responsibilities include upholding risk culture, building relationships, following guidelines, partnering with experts in lending and investments, and managing cash and client flow, while delivering an excellent client

Qualifications

• Self-starter with strong work ethic and client focus.
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Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor’s Degree

Job description

Bank of America in the United States is seeking a client-focused lobby associate to educate and assist clients with self-service banking and cash transactions. You will engage clients to understand financial priorities and connect them to solutions that help achieve their goals.

Responsibilities include upholding risk culture, building relationships, following guidelines, partnering with experts in lending and investments, and managing cash and client flow, while delivering an excellent client