In-Branch Personal Banker - Bilingual (Spanish)

PNC; Arizona; Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision coverage

401(k) with company match

Life and disability insurance

Paid time off

Employee wellness program

Zusammenfassung

PNC is seeking a Personal Banker at the East Homestead Branch. The role focuses on acquiring and deepening the customer base through proactive sales and service, driving customer loyalty, and expanding wallet share with PNC solutions. Strong emphasis on risk awareness and relationship building at the branch level.

The position requires an Associates or equivalent, with 3+ years of related experience. Bilingual in Spanish is preferred to serve a diverse customer base within an in-office

Qualifikationen

• Roles require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Aufgaben

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through a defined sales process including outbound calling and lobby engagement.
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.
• Educates customers on options for managing financial transactions leveraging technology and resources.
• Manages risk by adhering to policies and procedures and by demonstrating sound judgment within limits.

Kenntnisse

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Ausbildung

No Degree

Jobbeschreibung

PNC is seeking a Personal Banker at the East Homestead Branch. The role focuses on acquiring and deepening the customer base through proactive sales and service, driving customer loyalty, and expanding wallet share with PNC solutions. Strong emphasis on risk awareness and relationship building at the branch level.

The position requires an Associates or equivalent, with 3+ years of related experience. Bilingual in Spanish is preferred to serve a diverse customer base within an in-office