Imports Operations Lead (A4)

DHL Express, Inc.; Kentucky; On-site; USD 42,000 - 64,000; Full time

Job summary

DHL Express, Inc. is seeking an Import Operations Team Lead to manage multiple staff and coordinate with customs for clearance in a fast-paced setting. The role requires strong data entry skills, attention to detail, and clear communication with DHL stations.

The position emphasizes adherence to regulations, collaboration with ITAC, and proactive shipment status updates to ensure timely clearance and accurate documentation.

Qualifications

• High school diploma or equivalent required.
• Strong understanding of operations and customs processes.
• Proficiency with data entry and computer systems.

Responsibilities

• Process inbound and outbound freight for US Customs clearance.
• Screen shipments to ensure OFAC and government regulation compliance.
• Enter and maintain data for OFAC-related shipments with accuracy.
• Communicate shipment status and delays with DHL origin/destination stations.
• Review invoices, documents, and contents for accuracy and compliance.
• Collaborate with ITAC team to support compliance and resolve issues.
• Conduct research to facilitate timely shipment clearance.
• Maintain professionalism in a fast-paced environment.

Skills

Data entry

Analytical skills

MS Office

Communication

Professional appearance

Physical stamina

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Position Summary:

Import Operations Team lead- is responsible to multi-task and direct multiple employees. Communicate effectively with customs.

Duties and Responsibilities:

• Process inbound and outbound freight shipments for U.S. Customs clearance.
• Screen and review shipments to ensure compliance with OFAC and all applicable government regulations.
• Accurately enter and maintain data for all OFAC-related shipments.
• Communicate shipment status updates and delays with DHL origin and destination stations.
• Review invoices, shipping documents, and shipment contents for accuracy and regulatory compliance.
• Collaborate with the ITAC team to support compliance efforts and resolve shipment issues.
• Conduct research and gather necessary information to facilitate timely shipment clearance.
• Maintain professionalism and accuracy while working in a fast-paced operational environment.

Minimum Qualifications:

Education:

• High School Diploma or Equivalent

Experience:

• Strong understanding of operations and customs processes.
• .

Skills:

• Proficient in computer operations and data entry systems.
• Strong analytical and research skills with attention to detail.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent interpersonal, written, and verbal communication skills.
• Maintains a professional appearance and demeanor at all times.
• Ability to lift up to 50 lbs regularly and up to 70 lbs occasionally.
• Ability to stand for extended periods and perform physical activities such as bending, stooping, and climbing stairs/ladders.
• Flexibility to work PM shifts and adapt to operational requirements.
• Ability to work effectively in various weather conditions.

Preferred Qualifications:

Qualifications listed below, while not necessarily a requirement for this position in each circumstance, provide additional depth and value to the role.

Other important information about this position:

• Knowledge of DHL programs

The preceding job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide a general overview of the expectations and responsibilities of this position. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned.