Domestic Operations Specialist

DHL Global Forwarding; Dallas (TX); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Competitive base salary

401(k) Match

Stock Purchase Plan

Medical Insurance

Vision Coverage

Dental Coverage

Paid Time Off

Job summary

DHL Global Forwarding in Dallas, TX is seeking a Domestic Operations Specialist to direct and coordinate the domestic land and air movement of freight, ensuring optimization and compliance with internal procedures. The role interfaces with Customer Service, Product, and Global Service Centers to deliver reliable service.

The position requires 2+ years in freight forwarding, proficiency with MS Office, and strong problem-solving and leadership abilities.

Qualifications

• 2+ years Freight Forwarding experience.
• Basic knowledge of Cargo Wise system preferred.
• Proficient with MS Office.
• Strong problem-solving and analytical skills.
• Good organizational and leadership abilities.

Responsibilities

• Direct and coordinate domestic land/air movement of freight.
• Provide administrative support to the transport and distribution unit.
• Maintain vehicles and equipment in working order.
• Plan routes and liaise with external departments to meet delivery schedules.
• Liaise with import/export departments and communicate adjustments to stakeholders.
• Ensure loading/unloading and proper security of loading units.
• Record information in databases and report stock levels.

Skills

Freight Forwarding

MS Office

Problem solving

Leadership Skills

Communication

Education

BS/BA degree

Tools

Cargo Wise

Job description

Job Title: Domestic Operations Specialist
Job Location: Dallas, TX

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/Air /ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for an experienced DOMESTIC OPERATIONS SPECIALIST to direct and coordinate the domestic land/air movement of freight, This Manager will ensure constant optimization to deliver maximum productivity; ensures compliance with group business strategy and local business environment; adhere to regulations and internal procedures; and manage the ongoing interface with Customer Service, Product, and Global Service Centers.

Key Responsibilities:

• Under general/ limited supervision, support delivery of operations processes and activities
• Provide timely and effective administrative support to the transport and distribution unit or department
• Maintain vehicles and equipment in working order through a comprehensive program
• Collect/ deliver shipments within specified time by planning routes, liaising with external departments, timely communications, etc.
• Liaise with import/ export departments in anticipation of changes, make relevant changes and communicate adjustments to relevant stakeholders
• Undertake proper loading/ unloading of the loading unit/ loading security
• Report loading/ unloading activities at customer end through appropriate tools scanning application, phones, etc.
• Record information into database or computerized system to maintain up-to-date stock records
• Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules
• Follow and achieve compliance with established procedures and ensure proper usage of operations processes and policies
• Resolve recurring issues faced during delivery as per defined processes, systems and methods

• Support team members with less experience in different/ difficult situations

Skills / Requirements:

• 2+ years Freight Forwarding experience
• Competent with Logistic Management or similar programs
• Functionally competent with MS Office
• Strong, applicable problem solving /analytical skills
• Demonstrated Organizational Skills
• High Level Leadership Skills (communication, motivation and interpersonal skills)
• Demonstrates strong communication capabilities
• Easily capable of making well informed decisions
• BS/BA degree, desired
• Basic knowledge of Cargo Wise system is preferred

Pay Rate

$25.21 - $33.61/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.