Import Operations Lead - Compliance & Team Growth

Imperative Logistics Group; Laredo (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k + matching

HSA + matching

Paid Time Off

Life Insurance

Disability insurance

Job summary

Imperative Logistics Group is seeking an Import Supervisor to lead the U.S. Import team, ensuring compliant, efficient customs clearance operations and exceptional customer service.

You will oversee daily import activities, develop team members, and drive performance while upholding regulatory standards. The role requires strong leadership, process improvement mindset, and the ability to collaborate with ports, customers, and internal partners.

Qualifications

• Associate or bachelor’s degree preferred.
• Minimum three (3) years of import, customs brokerage, or international logistics experience.
• Minimum two (2) years of supervisory or team leadership experience.
• Strong knowledge of U.S. Customs regulations and PGA requirements.
• Bilingual English/Spanish communication is a plus.

Responsibilities

• Lead, coach, and develop a high-performing U.S. import team.
• Ensure compliance with U.S. Customs and PGA requirements.
• Oversee daily import activities and documentation quality.
• Monitor KPIs and drive process improvements for efficiency and service.
• Collaborate with customers, ports, and internal teams; travel as needed.

Skills

Leadership

Coaching

Regulatory knowledge

Analytical skills

Communication

Education

Bachelor's degree preferred

Associate degree preferred

Tools

MS Office

Import systems

Job description

Imperative Logistics Group is seeking an Import Supervisor to lead the U.S. Import team, ensuring compliant, efficient customs clearance operations and exceptional customer service.

You will oversee daily import activities, develop team members, and drive performance while upholding regulatory standards. The role requires strong leadership, process improvement mindset, and the ability to collaborate with ports, customers, and internal partners.