Import Coordinator

Biocair; Woburn (MA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical FSA

Dependent care FSA

Company-funded HRA

Short-term disability

Parental leave

15 days annual leave + public holidays

401(k) and Roth IRA with match

Employee Assistance Programme

Job summary

Biocair, a Boston-based global logistics provider, seeks an Import Coordinator to drive end-to-end import operations and ensure compliant, timely delivery. You will collaborate with customs brokers, suppliers, carriers, and internal teams to secure approvals, manage duties, and resolve clearance issues.

Applicants should have hands-on experience in logistics or supply chain, HTS codes, Incoterms, and strong communication skills.

Qualifications

• Experience within a logistics, courier, freight forwarding, or supply chain environment.
• Knowledge of import customs procedures, documentation, and regulatory requirements.
• Familiarity with HTS codes and Incoterms.
• Excellent organisational skills and strong attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and changing deadlines.
• Ability to work independently and make informed operational decisions.
• Intermediate proficiency in Microsoft Office, including Outlook, Word, and Teams.

Responsibilities

• Coordinating international import shipments and customs clearance activities
• Reviewing import notifications and pre-alerts for accuracy and regulatory compliance
• Liaising with customs brokers, airlines, suppliers, and internal stakeholders to facilitate shipment clearance
• Obtaining required import approvals, permits, licences, and declarations
• Arranging duty and VAT payments in accordance with shipment Incoterms
• Monitoring shipments and resolving delivery or clearance issues proactively
• Identifying, recording, and reporting shipment deviations and operational exceptions
• Ensuring compliance with customs regulations, company procedures, and global standard operating procedures (SOPs)

Skills

Import coordination

Logistics experience

Regulatory compliance

MS Office proficiency

Tools

Microsoft Office

Job description

Are you a detail-oriented and highly organised logistics professional with experience in import operations, customs clearance, and international shipping?

Do you thrive in a fast-paced environment where compliance, accuracy, and customer service are critical?

We are looking for a proactive and solutions focused Import Coordinator to join our team. In this role, you will coordinate the end to end import process, ensuring the compliant and efficient movement of shipments through customs and into final delivery. Working closely with internal teams, customs brokers, suppliers, carriers, and customers, you will play a key role in delivering exceptional service and maintaining high operational standards.

Role Responsibilities Overview:

• Coordinating international import shipments and customs clearance activities
• Reviewing import notifications and pre-alerts for accuracy and regulatory compliance
• Liaising with customs brokers, airlines, suppliers, and internal stakeholders to facilitate shipment clearance
• Obtaining required import approvals, permits, licences, and declarations
• Arranging duty and VAT payments in accordance with shipment Incoterms
• Monitoring shipments and resolving delivery or clearance issues proactively
• Identifying, recording, and reporting shipment deviations and operational exceptions
• Ensuring compliance with customs regulations, company procedures, and global standard operating procedures (SOPs)

What We Offer You:

Competitive salary: $24.75 - $30.48 per hour

• Medical FSA and Dependent care FSA
• Medical coverage with company-funded HRA to offset individual deductible
• Medical & Dependent Care FSAs
• Short-term disability & sick leave
• Parental leave (maternity & paternity bonding)
• 15 days annual leave + public holidays + floating holidays + birthday leave
• 401(k) and Roth IRA with up to 6% match
• Employee Assistance Programme
• Work Structure:
• Full-time (40 hours per week), Monday–Friday, 08:30 – 17:30
• Fully onsite at our Boston office

Opportunity to shape global operations and develop your career within a growing global organisation

What you'll bring:

• Experience within a logistics, courier, freight forwarding, or supply chain environment
• Knowledge of import customs procedures, documentation, and regulatory requirements
• Familiarity with HTS codes and Incoterms
• Excellent organisational skills and strong attention to detail
• Strong verbal and written communication skills
• Ability to manage multiple priorities and changing deadlines
• Ability to work independently and make informed operational decisions
• Intermediate proficiency in Microsoft Office, including Outlook, Word, and Teams

To learn more about Biocair, please visit us at: https://www.biocair.com/

Diversity & Inclusion:

Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: [e-mail]

Right to Work:

Biocair values diversity and strives to build a culture where everyone feels welcome and included. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note:

• Applicants must have the right to work in the United States.
• Visa sponsorship is not available for this opportunity.

All offered candidates are subject to pre-employment screening which includes a denied party background check, a motor vehicle records check, and an E-Verify work authorization check. Sponsorship is not available for this opportunity.

How We Recruit:

Once we have received your application, our Talent Acquisition (TA) team aims to respond within 3 working days. The process typically includes:

1. First-stage interview (Teams)

2. Second-stage interview (onsite)

This gives you the opportunity to meet key stakeholders and experience the team and environment firsthand.

Additional Information:

• Applications close on: Tuesday 18th August 2026 (we reserve the right to close the vacancy early should we receive enough applications)