Global Import Coordinator: Customs & Logistics Pro

Biocair; Woburn (MA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical FSA

Dependent care FSA

Company-funded HRA

Short-term disability

Parental leave

15 days annual leave + public holidays

401(k) and Roth IRA with match

Employee Assistance Programme

Job summary

Biocair, a Boston-based global logistics provider, seeks an Import Coordinator to drive end-to-end import operations and ensure compliant, timely delivery. You will collaborate with customs brokers, suppliers, carriers, and internal teams to secure approvals, manage duties, and resolve clearance issues.

Applicants should have hands-on experience in logistics or supply chain, HTS codes, Incoterms, and strong communication skills.

Qualifications

• Experience within a logistics, courier, freight forwarding, or supply chain environment.
• Knowledge of import customs procedures, documentation, and regulatory requirements.
• Familiarity with HTS codes and Incoterms.
• Excellent organisational skills and strong attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and changing deadlines.
• Ability to work independently and make informed operational decisions.
• Intermediate proficiency in Microsoft Office, including Outlook, Word, and Teams.

Responsibilities

• Coordinating international import shipments and customs clearance activities
• Reviewing import notifications and pre-alerts for accuracy and regulatory compliance
• Liaising with customs brokers, airlines, suppliers, and internal stakeholders to facilitate shipment clearance
• Obtaining required import approvals, permits, licences, and declarations
• Arranging duty and VAT payments in accordance with shipment Incoterms
• Monitoring shipments and resolving delivery or clearance issues proactively
• Identifying, recording, and reporting shipment deviations and operational exceptions
• Ensuring compliance with customs regulations, company procedures, and global standard operating procedures (SOPs)

Skills

Import coordination

Logistics experience

Regulatory compliance

MS Office proficiency

Tools

Microsoft Office

Job description

Biocair, a Boston-based global logistics provider, seeks an Import Coordinator to drive end-to-end import operations and ensure compliant, timely delivery. You will collaborate with customs brokers, suppliers, carriers, and internal teams to secure approvals, manage duties, and resolve clearance issues.

Applicants should have hands-on experience in logistics or supply chain, HTS codes, Incoterms, and strong communication skills.