Implementation & Training Specialist, Oasis 360

Aristocrat Leisure

Las Vegas (NV)

Hybrid

USD 65,000 - 90,000

Full time

14 days+

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Job summary

Aristocrat is seeking an Implementation Operations Specialist to expertly install, support, and troubleshoot Oasis 360 Casino Management System software for casino customers. You will partner with customers to plan access rights, configure systems, and validate functionality across equipment and reports.

The role includes delivering classroom training on Oasis modules and third-party products, plus coordinating post-install meetings with internal teams.

Qualifications

Associate’s Degree in Computer Information Systems, Business Administration, or equivalent experience.
Experience with training, installing, supporting, and troubleshooting software products.
Casino/gaming experience within technology or similar expertise preferred.
Demonstrated leadership and the capability to collaborate with diverse personalities and management tiers.

Responsibilities

Install, support, and troubleshoot Oasis 360 Casino Management System software products.
Collaborate with customer representatives to plan system access rights and enter configurations.
Configure and troubleshoot third-party products like printers, scanners, and card readers.
Deliver classroom training on Oasis 360 Management System modules and partner products.
Monitor service activities and report software issues to ensure customer happiness.

Skills

Training delivery

Software installation

Client support

Networking basics

Microsoft Office

Travel readiness

Education

Associate degree in CIS/Business Admin

Job description

The role includes delivering classroom training on Oasis modules and third-party products, plus coordinating post-install meetings with internal teams.

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