Implementation Specialist I

Orange Logic; United States; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Life & Disability Insurance

401(k) & Roth with 4% employer match

20 Days PTO

8 Weeks Parental Leave

8 Company Holidays

Job summary

Orange Logic, a leader in digital asset management, seeks an Implementation Specialist to drive successful deployments of customized software environments for clients. The role blends technical work with direct client interaction to translate requirements into working workflows.

You will guide best practices, train clients, troubleshoot, and advocate for improvements that enhance user experience. Bachelor's in STEM preferred, experience with enterprise software and DAM systems, strong

Qualifications

• Bachelor degree is required with a STEM preference.
• Experience implementing enterprise software.
• Expert knowledge of Digital Asset Management systems is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Proactive problem solving and curiosity about how complex systems work.
• Strong time management to manage several concurrent projects.

Responsibilities

• Translate client requirements into functional workflows.
• Troubleshoot software-related problems in client environments.
• Provide guidance on best practices and workflow improvements.
• Act as a client advocate delivering white-glove service.
• Suggest enhancements to improve user experience for clients.
• Improve implementation processes for speed and efficiency.
• Train clients on general functionality and client-specific customizations.

Skills

Enterprise software

DAM systems

Client communication

Time management

Problem solving

Training clients

Education

Bachelor's degree (STEM preferred)

Job description

At Orange Logic, we’ve been solving complex content challenges for over two decades—driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively. We’re not just building powerful software—we’re building a team of bold thinkers, collaborators, and problem-solvers who care deeply about delivering real value. This role is responsible for the successful implementation of customized software environments for our clients. This role is both technical and client-facing.

Your Role at Orange Logic:

• Assists clients in translating their specific requirements into functional workflows.
• Troubleshoots software-related problems that occur in client environments.
• Provides guidance to clients with respect to technical best-practices and recommendations for workflow improvements.
• Serves as a client advocate, seeking to provide white-glove service and solutions.
• Creates, and advocates for, enhancements that improve the user experience for both clients and Implementation Specialists.
• Takes a proactive approach in seeking to improve existing implementation processes by increasing speed, efficiency and client satisfaction.
• Performs client training in both general functionality and client-specific customizations.

Ideal Qualifications:

• Obtained a bachelor degree, preferably in STEM
• Experience implementing enterprise software.
• Expert knowledge of and experience with Digital Asset Management systems is preferred
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Positive attitude, with a genuine enthusiasm for proactively solving problems.
• Technically curious and eager to understand how complex systems work.
• Excellent time management skills with a proven ability to meet deadlines and manage several concurrent projects simultaneously.

Perks of joining the team:

• Competitive compensation
• Life & Disability Insurance
• 401(k) & Roth with 4% employer match (fully vested)
• 20 Days PTO
• 8 Weeks Parental Leave
• 8 Company Holidays

Compensation:

The target compensation for this position is $70,000 - 95,000 in most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

By submitting this application, I certify that all information provided herein is true, accurate, and complete to the best of my knowledge. I understand that any false or misleading information may result in disqualification from consideration or, if discovered after acceptance, may lead to immediate dismissal.

Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

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